“I wish all online buying experiences would be like that! Excellent service, communication and no surprises! Parts nicely packaged and very reasonable shipping fees. I wish I was closer so I could buy stuff in person but I'm impressed! Jeff even answered me over the phone in French as I don't speak English too well! :-)”
“From the moment I walked into the front doors of Heartland Ford, it felt like family. From the no-nonsense approach to the honest salesman, it was a breath of fresh air compared to other dealership experiences. I was overwhelmed by the straight talk and lack of greasy salesmanship techniques a person is used to when buying a new vehicle. I had a great experience with my salesman (Charlie), the sales manager (Paul) and the warranty manager (Ryan). I would highly recommend Heartland Ford for a low stress process and an experience that makes you enjoy your purchase even more.”
“Had a very good experience at Napa Auto parts in Fort Saskatchewan.
Without going into too much detail, I had an issue with some fuel injectors that I purchased there (they were refurbished) and I had to return them.
After a brief conversation of what the issue was they understood and offered a full refund.
Very pleasant, knowledgeable, and courteous to deal with.
What could've been a nightmare to have to explain or "fight" with other suppliers instead became a quick easy resolution.
I'll be coming here more often for the parts I need. Very impressed.”