NAPA Auto Parts - NAPA Associate Edson is known for its great prices and helpful return policies. The staff are knowledgeable and eager to assist customers, often going above and beyond to provide excellent service. Many reviews highlight the pleasant and professional demeanor of the team, with specific praise for their willingness to help in urgent situations. Customers have reported exceptional experiences, likening the service to that of a high-quality hotel, thanks to attentive and knowledgeable employees. However, there are mentions of occasional unprofessional behavior among staff, which could affect the overall experience. Despite this, the store remains a reliable choice for auto parts and customer support.
Natasha is hit and misses . This one's a hit, not a miss . Great prices and return policies. The staff know their stuff, and if they don't, they will try to help you figure it out .
April 2025
Shanyce was extremely pleasant to deal with and very knowledgeable, I will continue to come back for parts when I need them.
September 2023
Had what we needed when we had a breakdown on a road trip.
