Walmart Supercentre in Canada offers a wide range of everyday essentials at affordable prices, catering to the diverse needs of Canadian shoppers. With both in-store and online shopping options, as well as a user-friendly app, customers can conveniently access a great selection of products, including electronics, baby items, video games, toys, home furnishings, appliances, clothing, fitness equipment, and pet supplies. While the produce selection may not always be the freshest or cheapest, the store generally maintains competitive prices on other household items. The staff, especially at the front and in the yellow vests, are described as helpful and compassionate, providing a positive and welcoming environment for customers. The pharmacy department, in particular, is praised for its exceptional customer service, with the pharmacy head offering thorough explanations and valuable tips during health consultations. However, some customers have reported inconsistent knowledge among certain employees, particularly in locating specific items within the store. The online ordering and pickup/delivery services are also noted, with mixed experiences – some customers appreciate the convenience, while others have encountered issues with damaged or non-fresh items. The customer service team, exemplified by Falguni, is commended for their professionalism in handling returns and resolving customer concerns. Overall, Walmart Supercentre in Canada strives to provide a one-stop shopping experience with a wide product selection and generally positive customer service, though some areas for improvement have been identified by reviewers.
Every associate here is an illiterate and ill mannered if possible I would give only 0 stars. I am giving 3 stars only because of a good customer service by FALGUNI at the customer service desk she is so kind and caring … other employees must be trained under her
October 2024
I went to go get change for a 100 dollar bill i was walking around walmart and i lost all my money i started to look around then i went to check customer service thy said we have your money some obe came and gave it
September 2024
Nina from customer service was the bestt!!! She is really better than other staff members!