United Sport & Cycle is a local sporting goods store that is part of a national buying group, offering a vast selection of sports equipment and apparel. The store is independently owned and operated, ensuring a community-focused approach. Customers have praised the outstanding service provided by staff members like Tyler, who has been especially helpful with skate selections and repairs, making the shopping experience enjoyable for families. The staff's knowledge and dedication have received high marks, with personalized recommendations tailored to individual needs. Many reviews highlight the store's commitment to customer satisfaction, with employees going above and beyond to address issues, such as replacing stolen orders and assisting with product fixes. The store is recognized for its impressive range of equipment and excellent customer service, making it a go-to destination for various sports needs, including volleyball and skating. However, there was a minor concern regarding a staff interaction during a checkout experience, where a simple apology was expected but not received. Overall, United Sport & Cycle stands out for its friendly atmosphere, extensive inventory, and a strong commitment to supporting the local community. Customers leave feeling valued and appreciated, making it a trusted option for sports enthusiasts.
Great place. Huge selection, awesome equipment. Probably the best customer service I have ever received from an employee named Henry. That guy is a hero
December 2024
Ordered online from Québec and received excellent customer service!
December 2024
I ordered 20 hockey jerseys for my family and there was a couple of issues. After discussing the issue with the manager (Jason), he immediately solved the problem and I am still a very satisfied customer and will continue to shop there. Thank you!