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October 2024 by Sean Sparrow
These guys are awesome! I get a lot of packages delivered, and never had any problem with anything. I also got passport photos done a while back and there was no problem at all with that either.
Any time I pop in, they're always friendly and attentive.
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September 2024 by Jen Brule
Went in to get passport photos, they warned me the stamp needed to dry. The next day , over 24 hours later, it was still wet and smudged at the Service Canada. They are trying to send it in with the receipt but I probably just wasted $20 and I live out of the country so not easy to get another set of photos. A refund if the photos are rejected (what was offered) does not really help me when I live 2000 miles away and I need new photos. If a guarantor has to sign the back it would be 100% impossible. EDITED TO ADD the store said it is a manufacturer defect, maybe they should stop doing passport photos and taking people's money, not to mention the huge inconvenience for a very important document, until it is fixed. UPDATED, photos were rejected
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September 2024 by Wendell
They don't provide you with a paper receipt for packages and returns, instead they expect you to enter your email or not get a receipt at all. lost a $300 part trying to return it to Amazon this way, had another return where i specifically entered my email but didn't get a receipt. If your core business is shipping you should be doing better, Canada Post snd Purolator are better options.
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September 2024 by Duane
Brought in several boxes of document etc. for shredding. Both gentleman were very helpful and polite. Thank you P.S. I was the person that guessed about 200 lbs. LOL
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June 2024 by Far Sah
Always great services. Been with them for the last 8 years.
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February 2024 by Elliott Black
Their printer works (unlike mine)
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December 2023 by Tim C
This is the best UPS store for me. Mark and Dinesh are always helpful, professional and friendly.
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November 2023 by R T
Will steal items right out of packages!!! Then claim to not have any idea what happened, I highly doubt that. Given the reviews I’ve read they are definitely NOT TRUSTWORTHY. Found out this location is not actually UPS but instead there are registered as InExpress as a company.Not impressed Steer clear of this location unless you want to be robbed and stolen from.*Update* further to your response of this review it is TRUE and ACCURATE of what your store and employees engage in and what has happened to multiple people. This is not a fake review.
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November 2023 by Leroy Fok
Worst. Company. Ever. I've been home the past 3 days waiting for a package and there hasn't been a driver or a note but supposedly according to email, they missed me again....on top of this, UPS has repeatly broken packages, and left other people's packages on my door step and then refused to pick up their mistake. UPS. Is. A. Joke. They also price gouge for customs and taxes when receiving international packages.Read the reply to this review, it doesn't even make sense. UPS isn't UPS? FAIL SAUCE.
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September 2023 by 4XGUC
very very kind employees. don’t hesitate to come to this location. never had an issue and it’s been 4 years using this specific location.
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September 2023 by Kajal Chavda
Karl and the UPS team have been amazing to work with!They have printed so much for my business in the last 7 years and have been a go to for printing and shipping!Karl is all about customer service. He is one of the most kindest down to earth souls out there than genuinely wants to help people!
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September 2023 by Bailey Moore
Unprofessional - Karl is always very flirty when I pick up packages at the store, but in a way that made me feel uncomfortable.Karl seems like he is more interested in scouting women than doing actual work.Also getting 5 star reviews by his current partner to help his business is unbelievable unprofessional.
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July 2023 by Carly Christianson
What a pleasant business to be in. I had a very important package to send overseas and the employees went above and beyond to help get it there safe and sound. Karl was able to solve my shipping hiccup and was so easy to do business with. I'll be coming back for sure.
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July 2023 by John R
The team at this UPS location is fantastic. Extremely Helpful, Friendly. They provide excellent printing services as well. Highly recommend this location for your mail and printing services. 10/10 Thanks UPS #372 Team!
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March 2023 by The Curious Tempest
I’m in complete shock! This location tried to charge me $3 to print off a return label for Amazon.I moved to the neighborhood and after supporting UPS from my old neighborhood, I wanted to support an Independant business in my new neighborhood. I went to return my parcel and was told they charge $3 to print off the label. When other companies like purolator, canada post, and other UPS locations are free, and even staples mail outlet, only charges 10cents, for the label, this is outrageous. I will not support price gauging. Shame on this owner.
