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February 2024 by Ryan Jacobs
Thank you for the assistance with a recent return / exchange where the wrong product was in the box from a different location. I was really disappointed when I originally opened the first item purchased, very happy now though. Thanks again!
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February 2024 by Ally Johnston
I ordered online and had issues, called southside Rona and Howard answered the phone. He took my number and said he would call back with answers. Though I didn't like the answers, Howard was thorough and got all the answers for me. Thank you Howard...ps show this to your boss :)
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February 2024 by Abisaac Saraga
Staff were really friendly for an online pickup order.
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January 2024 by Robert Ettel
This location is poorly stocked, need something they probably don’t have it.
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January 2024 by Ham Pickle
Has screws in differently sizes that can be bought in any quantity, 1 or 20.
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December 2023 by Rose Ebanks
So many businesses lack customer service.On December 27,2023, I walked into the store looking for tub fixture, I was directed over to Pat.Pat came over instantly to assist me, we walked over to the display of the tub fixture. Found what I needed, with bonus explanation.Pat was phenomenal while assisting me.He even had 3 seniors waiting patiently for him as he spoke to me.Rona, treat your workers well,they are the lifeline that keep business afloat.Pat, keep doing what you do. You are a dying breed
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December 2023 by Kyle Friesen
I always love walking into ronas, the deals on tools carried here are always fantastic and if they aren't just wait a week for the sales and it's always worth it.
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December 2023 by John Lal
On Sunday 27/ 2023 went looking for a ceiling fan at Rona on 91st& 51 ave.Went to a Rona personal and asked him about a ceiling fan and he refused to help me or give some advice or information. Told me what ever we have is in the back corner of store, showed no motivation or give me 5 minutes I will help you.I looked around and there was 2 personal helping one customer so I walked out of the store and drove to Lowe's on Calgary trail, what a service and personal, I give ? for Lowe's. And Rona is taking over Lowe's with service like that my hardware store will be Home Depot.
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October 2023 by Tj
I’ve been here a bunch of times but recently my experience with the help and accommodation of my requests was beyond measure. Linda was able to get me everything I needed and answered all my questions and after my initial encounter with her I was thrilled that she was working when I went back and there she was - and again didn’t disappoint. Thanks again and I’m sure I’ll see you soon!
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October 2023 by Dave
Trying to return something, the cashier Neely was the rudest person I ever dealt with and kept telling me to go to someone else.Normally I don’t complain or care about these things since I understand it can be stressful job but in this case it’s unbelievable and laughable how rude she was
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October 2023 by Sohail Kisat
Rona is one store which makes your life easy and relaxed, they keep huge inventory of all hardware and home improvement products.Always fun to visit Rona
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September 2023 by therobinfliesagain22
I came to Rona on 51 Ave because they advertised a stainless steel lock set in stock; I also called in and was told the item was there. When I came in, the item was not there, and I was not helped to fix the problem. I was really let down with the service, and will not be visiting again. ?
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August 2023 by curtis pangrass
This guy zach in the lumberyard is a legend. Definitely ask for zach, the guy sure knows how to operate a forklift.
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August 2023 by Courtney Schultz
Was helpful getting me the paint, but dropped the ball with explaining the return policy. Not sure why THEY brought it up to ME if it wasn’t relevant to my situation at all, then proceed to speak to me with condescending energy because I was confused about the info they voluntarily gave me (I never asked). So sorry for being an idiot newbie I guess. I may or may not come back in the future?♀️ wouldn’t want to misunderstand something now.
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August 2023 by Jennifer Thomas
This location is in the south of Edmonton. It's a corner store . The staff are very helpful and friendly. It's a great place to visit if you are planning to renovate or add something new to your house,garden, lawn or office etc. Their products are very reasonably priced. They offer discounts and promotions which are really worth looking into. They have many seasonal products which are interesting and well priced . There is plenty of free parking right in front of the store with wheelchair accessible entrance and parking spaces. The lumber/backyard staff are very friendly and knowledgeable. I have always had a wonderful experience at this store and would surely recommend this place.
