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February 2024 by michael gravel
In and out in 30 minutes. And the best price you can find.
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October 2023 by B. S.
The folks here provide outstanding service and really go out of their way to provide you all the information you need to make the right choices.
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September 2023 by S. B.
The folks here provide outstanding service and really go out of their way to provide you all the information you need to make the right choices.
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August 2023 by Morgan Grant
Bought a swing hitch online. Pickup in store. They were v nice to deal with. They had concerns that a trailer hitch wouldn't hold the weight. I took a chance. It ended up not fitting like I thought it would and no way to make it work. I was on a road trip for about 10 days so when I got back I reached out to start the return process. The gentleman referred me to the website to read the return policy. It just had an email address I had to write in to to get an auth number or something. I think now that he wanted me to read a paragraph that would tell me I was past their made-up return date.. (10 days? ) Then they could simply deny my request through email instead of telling me over the phone. Oh he said he was sorry though. Thank goodness. There was nothing they could do.. Besides well.. Taking it back and ignoring their own rule.. I don't buy stuff from Amazon/Walmart or any other mega online retail giant when a locally owned business has what I need. It's the online shopping era that has conditioned us to expect to be able to return things without hassle. This is bunk.
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August 2023 by Shane Owen
It was really nice to have dealt with the associate from Racks for CarsPolite. And answered all questions.And felt comfortable making a purchase.Will recommend to others looking for a roof top storage unit.
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August 2023 by Tahir Mahmood
my comments to the Cars racksI visited this place with my friend on Aug 02, 3023, to buy a roof rack for my friend's car. We already checked online the rack we want to buy. The sales guy, Mr Taylor, showed us the item we had selected. He said that he had that item in stock, so we paid the price as we were in a hurry. After that he went inside the store and after some time he came saying that we do not have this item in the stock. He asked us if we could buy a display item. We asked him in that case we would get some discount as there are some scratches on the box.First he totally denied any discount on the display items. When I asked him that most stores give discounts on display items, he argued a little and then agreed to give us a free installation that they were charging $45.00 for. We told him that we can do it by ourselves. When we asked him, let's talk to the Store manager and he said that he is off today. Meanwhile my friend called their south side location and asked for the same item. They also have one display item and he agreed to give a discount in case there are any scratches. Later this Taylor came to us and offered a 5% discount.They know that there is no competitor in the town and that's why they don't care about the customers.
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August 2023 by Brian Harper
Best shop in town for high quality carriers for toting large toys/sports.equipt on the outside of your vehicle. Great selection of Thule, Yakima,... Name brands for racks, pods, etc... They had the parts I needed to use my old bars on my newer vehicle.
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August 2023 by Tegan Albrecht
**DO NOT PURCHASE**Buyer beware!! Purchased a brand new Cadence Bike trailer from the west end location, it has sat for 3 weeks in the box in my garage un-opened… was purchased to replace a stolen trailer through insurance…. The trailer that was stolen and since been returned and now I am stuck with a BRAND NEW IN THE BOX TRAILER. RACKS FOR CARS did not mention about the trailer being on clearance not did they tell me at the time of purchase that it was a non returnable item…. Now I am stuck with a BRAND NEW IN THE BOX cadence bike trailer because they will NOT provide CUSTOMER SERVICE for an item sold less the 30 days ago. Their response was that I had 7days to return the item as per my receipt… I highly recommend shopping elsewhere as this company has no respect for its customers.Terrible Customer Service.
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August 2023 by Martin Male
Great service and lots of available options for whatever you need to carry on your vehicle
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August 2023 by Tegan A.
**DO NOT PURCHASE**Buyer beware!! Purchased a brand new Cadence Bike trailer from the west end location, it has sat for 3 weeks in the box in my garage un-opened... was purchased to replace a stolen trailer through insurance.... The trailer that was stolen and since been returned and now I am stuck with a BRAND NEW IN THE BOX TRAILER. RACKS FOR CARS did not mention about the trailer being on clearance not did they tell me at the time of purchase that it was a non returnable item.... Now I am stuck with a BRAND NEW IN THE BOX cadence bike trailer because they will NOT provide CUSTOMER SERVICE for an item sold less the 30 days ago. Their response was that I had 7days to return the item as per my receipt... I highly recommend shopping elsewhere as this company has no respect for its customers.Terrible Customer Service.
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May 2023 by Rod Mcpherson
Excellent selection of high quality products, highly recommend
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November 2022 by Robin Chorzempa
Great service, no fuss. Came for a bike rack and got what I needed fast!
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November 2022 by Nick Barbaza
Ed was super helpful helping me choose the right ski box for my needs! Highly recommend!
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September 2022 by ,Michael Koller
Bought a Vista Roof Basket, had trouble installing it myself, went back to their Stoney Plain store for help, Ed was very helpful during the inquiry, sale & when I returned for help
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September 2022 by Cameron Mah
Came in on a Saturday hoping to get a part for my bike rack. They didn’t have the part, however, took the time to rethread a bolt to solve the problem. Great service!!!
