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November 2024 by Kay Diddo
Easy to find my way around, I like the stick they have for reptiles too, plenty of options for tortoise supplies.
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October 2024 by Judy Lafferty
Keegan did a great job on my 1 year old Pom/ Mini Aussie. Staff friendly! Definitely going back! Already prepaid for 2 grooms!
Thank you PetSmart!
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October 2024 by Cavid .M
The staff members were courteous and compassionate, handling animals with the utmost compassion. During the capture of a finch, the lady took a considerable amount of time to avoid harming the frantic bird.
This was entirely different from my previous experience.
An emblem of true regard for life and the welfare of the small being.
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October 2024 by kavyaa
Super friendly staff throughout the store, especially in the grooming department. Gracie did an amazing job on my pomeranian!
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October 2024 by Katy Bee
The Grooming department at this location are FANTASTIC! Warm, friendly, and always give good advice and updates on my dog’s behaviour after his groom. I highly recommend all Petsmart grooming locations, but particularly this one!
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October 2024 by kim ga
This pet supply store has a large area. The variety here is very wide. There are many kinds of pet items, such as cat and dog supplies. People can also find items for reptiles, birds, pet fish and more, which are special compared to others.
They even sell pets and provide adoption services, along with pet training and grooming.
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October 2024 by Christopher McKelvey
My go to store for my puppy
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October 2024 by Rhiannon Rainey
Always find what I'm looking for. Lots of deals for new toys for my shelldren or dog.
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October 2024 by Randy Saueracker
Get all the things we need for our 2 4-footed family
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September 2024 by K M
Excellent selection and friendly staff. This is our regular store.
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September 2024 by Phoenix
*This review is based solely on our experience and we recognize others will have different experiences.*
On the positive side: Lovely store. Clean and organized. Attention-capturing displays. Excellent variety of supplies, food, and toys.
However, our interaction with a staff member was disheartening. Upon asking about non-wire kennels for our adult rescue dog, we were asked questions which analyzed our competence and morality. To protect the anonymity of the staff member, we will not discuss any details.
We're normally impulse-buyers at pet stores, but we were just sad after that interaction so we left without a purchase.
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September 2024 by J J
The male at cash is super rude. And it’s not just once, so I don’t think it just a “having a bad day”issue.
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September 2024 by Joseph Mcgraw
For all your pet supply
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September 2024 by Gargwin Vinesnake
It was really sad watching an associate let someone buy two goldfish knowing they were likely going to suffer and die in the 1 gallon fish bowl with a single plastic plant the customer was buying at the same time. Why does PetSmart still sell fish bowls? Modern knowledge says even betta fish shouldn't be in a fish bowl let alone two goldfish.
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September 2024 by Benjamin Perryman
This is my favourite pet store in the city. I drive 15 minutes and pass a few others on the way just to come to this particular store. The store is large, inventory is always stocked, and the staff are helpful when it comes to purchasing crickets for Ozzy (my bearded dragon). However, don’t expect help if you’re making a big purchase. I almost broke my back trying to purchase a 40-gallon new terrarium the other day. It didn’t fit in the cart, so the lady at the till gave me a flatbed cart to take it out on. However I almost fell over when taking it to my truck, and the employees just stood there and watched without helping. A random stranger approached me in the parking lot and saved my new terrarium from smashing on the ground. I was so pleased I tipped him for his help. Also I’ve spent over $1,000 at this store in the past 2 weeks alone and been there several times, yet nobody seems to remember me. I know it’s not really that “important” but it is nice when you go to the store several times a week and they remember you at least to a degree and that you do have a phone number with PetSmart. 4/5 stars though, I would definitely recommend to a friend. But if you are making a big purchase- bring help! The employees won’t help you with any labour.
