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February 2024 by Muhammad Khan
Worst customer service and they dont even have anything you need. They need to shut this place down
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February 2024 by Don Marr
Very helpful staff and lots of parts
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February 2024 by Moe Sliman
Great Service
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January 2024 by Damien Mayes
Worst customer service ever!!!!!! I will never come back .....
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November 2023 by Rob Mcphee
The most pathetic service i have ever received. First i could hear them stripping my drain plug underneath for 10 minutes with a power tool. Had no air filters, couldn’t do a diff service. The guy at computer checks off they checked all the lights, tire pressure and door hinges and they didn’t, then he lies to me and says yes we did. Funny the doors never even got opened. Couldn’t even wash the back window fully, but managed to wash a single strip instead of the whole window. Not sure if it’s because these kids are all useless now or poor management, but i will never go back.
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October 2023 by Ian Dunn
Phoned in for a part. The reception was professional and my questions were answered in a fast manner. The price was better than the competition so I purchased it. The staff at the 137 Ave. Location was great thanks again
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October 2023 by John Edge
The store is wonderful the reservation app on the web really sucks apparently if you live in Alberta you are stuck using an Ontario store to reserve parts
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October 2023 by Pamela Ingram
Dave the Assistant manager is spectacular! Knowledgeable quick no hassle and saved me $ thanks Dave!
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September 2023 by Jon Klassen
If you want to have someone just hang up on you when they say they don't have the part you are asking for then this is the place to call.
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August 2023 by troy deib
For a parts store you think they would have the part i need. A master brake cylinder for a dodge journey isn't such a rare part. Come on guys. You're suspose to have car parts.Also was never asked to have it ordered in. Sorry, cant help you.
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August 2023 by Tina Chartrand
I honestly hate coming to this store!! The customer service needs a massive overhaul!! I live closer to this store but instead I will always drive to the west end store for the customer service. Today at 137 Ave I had assistant manager Dave. Barely said hello to me. Then didn't offer to help me out to my car with 2 heavy parts. When I came back in for the second one I got a small thank you on my way out. This isn't my first negative experience at this store. Just leaves a sour taste in my mouth everytime I'm forced to go to this store because I need something that another store doesn't have.
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August 2023 by Tina Romaya
I honestly hate coming to this store!! The customer service needs a massive overhaul!! I live closer to this store but instead I will always drive to the west end store for the customer service. Today at 137 Ave I had assistant manager Dave. Barely said hello to me. Then didn't offer to help me out to my car with 2 heavy parts. When I came back in for the second one I got a small thank you on my way out. This isn't my first negative experience at this store. Just leaves a sour taste in my mouth everytime I'm forced to go to this store because I need something that another store doesn't have.
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August 2023 by Sunny Madaan
Do yourself a favor, don't come to this store until unless you are good to spend an hour in line. Poor customer service rvice
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June 2023 by Alessa
Went here today for pads, rotors and calipers for an emergency repair. We even called ahead to ensure the parts were there and asked that they be set aside as we would pick them up ASAP.The store didn't even have the rotors when we got there and took a solid 30 minutes to get ONE caliper, which was rusted and missing its piston. The guy that helped us was THE SAME guy we talked to on the phone.By far the SLOWEST SERVICE EVER and the most utterly incompetent staff member ever.Avoid at all costs. 100% will never return.If I could give -ve stars I would.
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June 2023 by Mikida Bong
I thank you MARTIN M for giving me the sale price. I appreciate that he has in depth knowledge of the prices and items in the store. Whenever I go to Part Source, I will always look for Martin M coz he is an honest reliable person that I can trust.
