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June 2024 by Margaret Blue
The only store we found in West Edmonton Mall that regularly stocks quality ladies footwear up to size 12. Elias helped us and gave fantastic advice.
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January 2024 by D Mag
Most comfortable shoes I have ever worn, friendly owners as well, looking forward to an another future pair of shoes.
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December 2023 by Duane Magus
Most comfortable shoes I have ever worn, friendly owners as well, looking forward to an another future pair of shoes.
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November 2023 by b K
I recently bought shoes from Mephisto and had a fantastic experience. The store offered a wide selection, and the customer service was knowledgeable and helpful. The quality of the shoes is excellent, providing both comfort and style.Excellent leather and soles. Perfect for people have foot problems and need a good insole.Overall, I highly recommend Mephisto for anyone in search of high-quality footwear.
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November 2023 by Mario Albaba
Great customer service. Very comfortable shoes. Staff knows how to fit wide problematic feet. Have been wearing the sandals for a really long time and I’m obsessed with them.
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October 2023 by Sheryl Moet
Went to look at shoes last night. I'm on a bit of a budget right now, so I was checking out the clearance rack. There was a pair of shoes without a sale tag on it, so I asked the sales associate what the sale price was.He said "There is very limited sizing on that shoe". So I inquired about my size and without even checking, he responded, "Yeah, I probably don't have that size" then showed me a shoe that was full price.If there was only limited selection, it shouldn't be that hard to check if my size is there.....I can take a hint, though! I promptly left the store.
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August 2023 by Cesar
If I could rate this store a zero I would.Tried to buy a pair of clogs here today. The older gentleman working was more interested in arguing on the phone rather than serve customers. I stayed in the store patiently waiting for 15 minutes and he just continued to argue on the phone despite me asking for sizing.
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June 2023 by Paul MacLean
Went to the store in West Edmonton Mall regarding my issue (about a year ago), and I was told it wasn't a defect (kept wearing them on my back deck). Now they are too far gone, and decided to contact Mephisto. They would do nothing without a receipt. Not worth wasting your time stealing! Buy higher quality sandals at a much lower price. This way, you won't be so bothered when you have to buy another pair... keep in mind that both shoes are worn at the same time and walk on the exact same surfaces.
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March 2023 by Daniel Toubia
Great selection and very nice staff
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February 2023 by James Scott
I bought some shoes here in April of 2022, this year in January the sole and heel started separating from each other. I returned to the store, and the manager was extremely helpful and had the shoes repaired as good as new in under a week. Great friendly and prompt service. We need more places like this. ??
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November 2022 by Invex
I bought my third pair of shoes from Mephisto store. Excellent shoes. Excellent store. Recommended.
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June 2022 by Stephanie McMillan
Excellent service
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June 2022 by Melinda Robbins
Beware of the No Refunds policy that this store has. Unlike online, this store will not do refunds, and they don't tell you about it. The salesperson, when confronted about the lack of disclosure on this policy, claimed to 'remember' telling me about it at the checkout. Funny how he didn't remember that he was on the phone with another customer, the entire time he was checking me out, and couldn't have told me. This is not a review about the products but about the store's policy and poor customer service.
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April 2022 by Jennifer S
I have shopped here often and love their sandals-excellent for travel and serious walking. I had a great experience today with both staff. Friendly and helpful. The one gentleman even took the time to discuss my shoes (not purchased there) and offered suggestions to improve their condition.
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November 2021 by Rick T
Nice sandals. Great service.
