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February 2024 by marian macken
Great selection and service. I would go back but was visiting from Nova Scotia. We each bought boots with built in studs. Gorgeous sneakers really unique.
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February 2024 by Clean Eating with Claudia Epicure Consultant
As usual very friendly staff, great display and selection of quality footwear and some accessories. This is truly the only store I buy my shoes for years, well a decade+ and all my shoes are still in great shape. Fantastic quality and worth every penny. I was at the sputhside location but have been to the others as well and same great service
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December 2023 by Larry Knudsen
Wife favorite place . I've picked up work boot with side zipper .
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December 2023 by Libby Tough
Always greeted at the door by star with a smile. Quick and easy service.
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November 2023 by Barbara Sutherland
Love the quality shoes that Kunitz have. Pricey but ...you get what you pay for
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November 2023 by Andrew Merritt
I got asked to leave. Remember clean socks if you go there folks. They are a VERY SMALL shop. I would recommend if there target audience is people with flat and not just the masses. Sell compression socks.
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October 2023 by Josiephine Lonzanida
More staff this time and very helpful and friendly!Found good quality shoes and each of my party bought at least 3 pairs.
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October 2023 by Sambil Liu
Pick up some Emily Chu & Kunitz shoes so comfortable! My first pair of shoes from them, I was unsure what to expect but they fit so well and I have a smaller size in shoes can't wait to get more in the future thank you
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October 2023 by Sophie Steinhubl
Came here to get a pair of Blundstone shoes, and the lovely sales lady Nelinda (I think that was her name, was working at 3:45 on October 7th) was SO knowledgeable and helpful when I was picking out the sizing. Definitely will be coming back for the great costumer service.
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October 2023 by Aaron Box
Awful experience! Terrible customer service! Zero communication! I took my boots in for repair at Kunitz shoes. I was referred to them by track and trail in Edmonton where I purchased my boots. Kunitz destroyed my boots! All I needed was a sole replacement and they destroyed the rubber rand all the way around a $400 pair of boots. The sole was not flat it was convex. The midsole was tapered so badly that the boots rolled when you walked in them. These are now completely useless and the response from Morgan was "we won't charge you for the repair" obviously, this doesn't fix my destroyed boots! So disappointing after reading their website, and stating that customer, service and satisfaction is so high on their list, supposedly! would not recommend. I would still love to see resolution to this issue. Despite numerous emails and phone calls, Morgan (owner) refuses to rectify the issue.
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September 2023 by Aaron B.
After asking that Kunitz provide a resolution to the ruining of my boots I received an email from the owner which is copied verbatim below. My expensive Hanwag hiking boots are no longer repairable and are in fact WORSE after being left with Kunitz for a simple sole repair. Their response? "We won't charge you for the repair"Thanks for ruining my boots and leaving me with nothing. Not an apology, not an offer to remedy the situation, nothing. A direct quote from the Kunitz website "This first idea of service and selection is what has carried Kunitz Shoes' through the decades and why it remains an outstanding shop today"Apparently "service" means just that. Technically the shop ripped of the old sole and slapped another one on. (I'm guessing in the dark) In fairness they didn't say GOOD service. Am I the bad guy for assuming a family business would stand behind their reputation and do the right thing?!?!Here is the "please stop bothering us" email I received...Hi Aaron, thank you for your emails. Your boots are ready for pick up at no charge. We will not be further repairing them nor replacing them. I have offered what we are willing provide (no charge repair) in my previous email. We won't be providing any further service on this matter. Thanks Morgan Kunitz
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August 2023 by We’re 4 Freedom
Shipped out my new Birks and Reiker dress shoes nice and quick!Theses Reiker shoes are Fantastic!Super comfy right from the first time wearing them!!!??????
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August 2023 by Kathryn S.
I’ve been coming to Kunitz for shoes since I was a kid; they are always great at listening to what you need and finding perfect shoes, but today was by far the best. I need a very specific shoe after breaking my foot a while ago- it needs to have a non-flexible sole with a removable footbed for my orthotics. The associates were extremely patient with me and made some excellent suggestions of brands and shoes and tirelessly brought out different ones for me to try. We found a perfect shoe that fits all of my needs as well as a cute pair of slippers that I can put insoles into. I actually cried with happiness when I got home because I was convinced that I’d have to wear sneakers every day for the rest of my life. Now I have options! I will definitely be coming to Kunitz more often.
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August 2023 by Mahiyar
Mariam is really good. She’s knowledgeable and found me exactly what I was looking for. Now my standards for customer service have gone high.
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August 2023 by Adam Taliani
Phenomenal experience. I walked in with an $80 pair of dress shoes, they were killing my feet over the years, but I couldn’t afford a new pair, so I opted for the cheap solution, repair and polish. As I was waiting for a quote, a bright and compelling young lady approached me, her name is Lamia, she asked me a variety of questions, very kind and polite. We ended up having a 20 minute chat, needless to say she absolutely put me together. I have been wearing my brand new Fluchos to work every single day since my visit (13 days), my feet have never felt more comfortable in a pair of dress shoes, and I feel lighter and quicker. Needless to say I no longer experience pains in my feet, thanks to Lamia showing me the benefits of investing in a healthy pair of lifestyle dress shoes. I’m so happy! If anyone needs a hand in the shoe industry, do yourself a favour, save some time, money and hardship, go visit Lamia at Kunitz :)
