Koch Ford Lincoln is a highly regarded Ford dealership in Edmonton, Alberta, boasting over 50 years of service. Customers appreciate the extensive product lineup, which includes popular models like the F-150, Super Duty, and Bronco, available as both new and pre-owned vehicles. The staff at Koch Ford are noted for their friendly and helpful approach, ensuring a comfortable car buying experience without any pressure to make a sale. The dealership also offers a comprehensive service center that keeps vehicles running smoothly. Customers have praised the quick intake and quality service, including complimentary rentals when their vehicles are in for repairs. Communication throughout the service process is also emphasized, making it clear that Koch Ford values its customers and their time. The service advisors, such as Angie and Blair, are known for their helpfulness and for keeping customers informed throughout the process. Customers have shared positive experiences, mentioning the friendly and accommodating staff, the timely service, and the attention to detail, including a complimentary vehicle detail upon pickup. Overall, Koch Ford Lincoln is recommended for its exceptional customer service, both in sales and aftercare, making it a top choice for anyone looking for a Ford vehicle in Edmonton.
