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“I had to take 2 kids with me to get a new phone…. I know, literal nightmare. The Rep that helped me was the real MVP. He helped them turn on a show on the tv to keep them busy and was waiting with wet napkins when he seen my daughter spill her smoothie all over herself in the parking lot. He was so kind, patient and accommodating. Thank you sir ?”
“I was helped by Ray and purchasing a new phone recently bought the iPhone 16 from Telus, and the experience was fantastic! The staff was knowledgeable and helpful, making the buying process seamless. The phone itself is amazing—great camera and performance. Highly recommend for your next device!”
“My employer switched from Clearwave, which had outages monthly, to Internet Centre 6 months ago. Not only have we not had a single outage since switching, but we are consistently getting MORE speed than we signed up for. Even at peak times with 20+ users active we average 15-30% above quoted speeds. Zero complaints.”
“We’ve been using Clearwave’s services for quite a few years now and have never been disappointed. We have directed many friends and family to join with their services. Today I sent in an email to check see if they were having troubles with our tower because we lost our service. Within no time our door bell rang. The tech check everything out, change the power supply and realigned the dish. Everything’s working great again. Impressed once again.Thank you,andMerry Christmas to everyone.”
“Vanessa was incredibly helpful, kind, knowledgeable, and went above and beyond my expectations. I was really happy to switch from another Carrier to Telus and Vanessa made the switch as easy as can be! Thank you so much for everything, Vanessa!”
“We had an issue with telus' home security system, and we had an awesome experience with the technician Mohammed Rashid. He was knowledgeable, went out of his way to finding the root cause and had a holistic approach. He is an asset to your organization.”
“We had a great customer service experience thanks to Ahmed Z. He dedicated his time and expertise to understand our requests, proposed multiple options for us to decide, and provided a satisfactory resolution! Telus gained three new customers thanks to the service he provided.”
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“I just wanted to let you know that I had a wonderful experience with the service technician he was very professional and prompt and very friendly and I would recommend him as a service tech to anyone.”