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November 2024 by Gitz127
Where to start?
I had a beautiful experience in this store! The vendors were the sweetest and they had a lot of choices for clothes and goth styles!! The lady who helped me was so nice and fun to talk to!!!
I usually don’t leave reviews, but I had such a great time, I had to leave one!!!
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November 2024 by Lindsey
Awesome store and friendly staff. The selection of clothes, shoes, accessories and housewares was such a pleasant surprise. The staff were so helpful and made my experience complete. Will definitely be back!
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September 2024 by Kisu Odd
The staff member here was really friendly and helpful. I didnt catch their name unfortunately.
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September 2024 by steffi p
Ginger is so helpful and attentive, I love their selections of shoes and clothes. They also offer consignment
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September 2024 by Emily Miller
Their selection is amazing and the staff are super friendly, Its always a treat to visit there!
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August 2024 by Alixiyanna Mishkin (Kalira)
Always an amazing experience
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July 2024 by Kira Klar
It makes me sad to say that I did not have the best experience here. I love the store as a concept and is great for niche goth items, and I’m sure most people will have a positive experience, though I was not one. I ordered a pair of expensive boots in store, and was told they’d arrive in about 5 days. After a week and a half went by, I sent a message asking if they were in. They said the package was lost and had to be reshipped and would be in that week. I said ok, no problem, things happen. Another week went by and still nothing, so I sent another message, and they told me they’d been delayed a second time. This was a bit frustrating as no one had communicated the delays to me. After 3 weeks of waiting they came in, and I went to the store to collect them, only to find one of the boots was damaged and had frayed stitching (pictures attached). I pointed this out to the employee and he said it’s “a manufacturing issue” and that “they looked fine to him”… I know this is not the fault of the company, but given all the trouble I went through and the fact that they were around $200, I was hoping for a coupon or even a small discount for future purchases. I received no compensation for the damage or long wait time, and this combined with the lack of communication about my purchase left me a bit unhappy. As a small business owner, I always try to compensate my clients for inconveniences as best I can, and a 10% discount or improved communication would’ve gone a long way. I still believe most people will have a good experience, and that mine was likely an outlier, and the staff was overall friendly and helpful in-store, but sadly I don’t think I will go back as the items are overall very expensive as well.
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July 2024 by Barry McGrath
Lovely and unassuming store from the outside, but has a myriad of great selections for jewelry and boots! The staff was fantastically helpful and friendly as well. Will be returning!
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July 2024 by Kandis Ward
One of the only places to get cool goth clothes in Edmonton. Best customer service. Always a great experience. Probably spend too much here honestly. Recommend this place to everyone constantly.
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July 2024 by Kay
I'd ordered a pair of shoes and immediately realized seconds after that I'd ordered the wrong size. There was no cancel order button, so I immediately emailed the store, and after no response, I called them as well once they were open.
I didn't have any expectation of them being able to cancel or change sizes - if they couldn't, it was my error after all. But even after emailing, calling, and leaving a message, I got no response.
It was only until AFTER the shoes had been packaged and shipped that they answered me - and I had to get in touch first. I was on a pretty strict time limit and had no extra time to exchange the shoes (by returning and ordering) for a different pair. Again, I understand the mistake in the order was 100% my fault, but some communication would have been nice.
But the shoes were what I ordered, and in good condition.
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July 2024 by Holly Benedict
The people who work there are so friendly and so helpful! If you are looking for an amazing variety of alternative apparel and footwear, I definitely recommend! I will be making a visit everytime I go to edmonton! The manager is GEM!!
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June 2024 by Josephine Couling
My home away from home! The staff is amazing, the sizes are becoming more and more inclusive. One of my favourite places to shop
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June 2024 by Conrad Copithorne
This was an amazing goth store I love their selection and the quality of items they get are very good. And the environment they have is very inviting and friendly and strongly recommend this place especially for biker boots and things like that
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May 2024 by Pippy 909
AMAZING!!!! I really enjoyed the products they carried and the manager there was absolutely awesome!!! Genuinely want to go again!!! This place is awesome!!!
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April 2024 by APSARA SPANNENBURG
Lady who started today helped me find the perfect gothic bra top , I gave her my size and she found something for me to wear in the perfect size. I bought another item cause she mentioned layering is helpful at festivals. Told her I was going to Shambhala this year, will be back again to buy some boots she mentioned would look cool under the black lights
