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February 2024 by Morgan Mcintyre
Bought an Xbox controller, had it for about 6 months and buttons stopped working. Tried to return it to get a new one as I bought the warranty. Staff said they’d order one and would be here in few days. Called back, another person said it was never ordered but they will order one. Again, still nothing. Called back again and was told they don’t know what’s going on with the one that was apparently ordered and told me not to call back that they would call me when/if it comes in. Still stuck with a broken control and no idea when to expect a new one.
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December 2023 by Anna Calen
Amazing service from Matthew here. His service and knowledge of the product was Phenomenal.
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December 2023 by N M
The associates at this location are incredibly helpful and kind. My son wanted a specific Pokemon card box that I was finding incredibly hard to find, they were able to locate it and bring it in for me. Even with my numerous anxious calls to see if they got in and me being extremely apologetic for calling so much, they were so understanding in how important it was for me to get these for him and said it was no problem at all how much I was calling. lol and I’m sure I was annoying but they made sure to make me feel I wasn’t at all. Thanks to them, my son is going to have the only thing he asked for from Santa under the tree! ?
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November 2023 by Vito Azevedo
This place is plenty great. The good old days with the console and cartridge game might have had lower tech games but always had a better visceral group of fun feeling.GamesStop has all the toys needed to remember those days and maybe get a group of us in the same room again to play a game.Every game you could want and they'll order more if needed. No need to just browse the digital downloads at home.I love to bring by son and his friends to learn just a little more about their young lives as they stroll through and try to imagine a new great bit of gaming fun.
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November 2023 by Nathan O
The staff at this location are incredibly friendly and go out of their way to help me.
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October 2023 by chris youngs
Was a great experience buying our refurbished PS4 as we wanted a 2nd console, was an issue with the remote and the manager Matthew made sure we got one in a timely fashion to replace the one that would not work. Highly recommend this store as it is not overly busy most days either so they take there time with you to make sure you are satisfied with your purchase. Thanks Matthew
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October 2023 by Kevin Andrews
Very polite and very friendly..
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July 2023 by Tracy W
The staff here are very nice and when the store is busy they are efficient but yet take the time to serve you. Always has stock when I go in.
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July 2023 by Mark Carnegie
Bought a $50 Steam card that got me two PC games. The Division and Mechwarrior 5. ?
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June 2023 by Ally Beeching
Recommend and sold me a game that you need 2 sets of controllers after being told the we only had one set of controllers
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April 2023 by Chris Hennig
The customer service has gone down hill at the Skyview Gamestop. I was in there yesterday and I was greeted by the young lady and that was the only interaction that I had from them. The guy that was working with her was talking with her and it seemed like her was trying to ask her out. I was in the store for about 20 minutes and I was not asked if I needed help. I did ask the guy a few questions and the only answer I got were one word. As I was dealing with the guy I noticed his name tag and his name is Matthew (from an earlier experience I know he is the Store Manager).
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April 2023 by Mat Singh
Helpful staff and in and out within mins
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April 2023 by Nuna Wendy
They are pretty nice there
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December 2022 by pacman_jn
The best customer service.
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November 2022 by borje house
Picked up a series x yesterday at this location. The staff were amazing and made my purchase feel important.Thanks guys.
