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May 2023 by Annie Nguyen
Catering services- Poor communication, of accountability. Combative responses from management when feedback was provided.Requested tickets to be used to ensure tracking of billing on-site and was refused. No communication with organizer prior to just packing up and leaving site. Argumentative when feedback was provided.
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May 2023 by H R
We hired them and it is our 5th year in row. Really enjoyed professionalism and communication ....never had any issues. Great company to choose for, corporate catering.
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May 2023 by sandy w
We are purchasing wholesale sausages for our yearly BBQ and amazed with the prices what we can get.
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May 2023 by Rick Moore
Fruit flies buzzing around the condiments made for a very unappetizing experience at the Capilano location
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May 2023 by S W
Great service and efficient to handle 500 staff members.
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March 2022 by Dunmax
Great hot dog. Clean restaurant. Has alcohol... beer. But we were disappointed by the bun. That's a huge part of a hot dog. Ours hot dog buns were stale. Given how expensive they are ... two jumbo dogs ... one coke ... and one beer ... cot $31.00 ... no fries ... just the dogs and drinks. At that price the bun should always be fresh. Always. But I like a good hot dog so I'm going to give them another try ... maybe poutine with the hot dog.
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September 2021 by Neil Phillips
My experience with Fat Franks was through Skip the Dishes and it was not pleasant. On September 15, 2020 I ordered a burger on a gluten free bun as I have a gluten allergy. The order arrived quickly. It was an ok burger. The issue I have is about 20 minutes after eating I started feeling ill. I was sick and throwing up for the next two days. The owner contacted me on September 16th after I left him an email and stated that they don't have gluten free burger buns and Skip the Dishes posted it on their app by mistake. My response to him was, "Your staff knowingly made the burger with a bun that in essence poisoned me. They made no attempt to contact me regarding the bun issue. This was negligent and falls on the owner and his staff." He agreed and stated he would send me a $50.00 prepaid credit card as an apology. To date (October 7th), I have yet to receive this "apology" nor have I heard from the owner since. I will not order from Fat Franks again. At this point I don't believe this owner has any integrity and his words are not worth the breath used to speak them. If there was a negative star rating, Fat Franks would get it.
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September 2021 by Tammy Fox
Says it’s open until 15:00, went at 12:45 the door was locked. Happened upon a lady who was coming out. No one is there to work, she said they’re open u til 4 with no idea when someone would be back to actually buy anything. Maybe you can come back tomorrow when someone might be here?Terrible business model.
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September 2020 by Sam W
We had great time at our private wedding catering done by Fat franks, this year. The guys were awesome n really fast in there services.I will suggest FAT FRANKS for any private event or catering services.
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September 2020 by S Kowall
We hired fat franks for late lunch at our wedding. They did an amazing job. Very good customer service , great dogsZero complaints
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September 2020 by Naga Venu Gopal Kasibhotla
I loved the hot dogs from this place. Especially, you gotta try it with jalapeno mustard or beer mustard sauce. It's next level. It's worth a try. ✌️
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September 2019 by Jessica
Hired Fat Franks for the late lunch at my wedding in August. I booked through the customer service rep, Sharon who was always very friendly and helpful. However, I made my deposit for the catering and the night of my wedding the operator never showed up. We provided an address, directions and an emergency contact to call during the night in case the operator was lost. They never attempted to contact our emergency contact who had their phone on them the entire night. This was extremely stressful and disappointing on our special day. After reaching out to their customer service I received my deposit back but the company had nothing to say as to why their operator did not show... I would not reccomend using this company for any sort of catering they are not reliable.
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September 2017 by Private Private
This is a must come see place with the best hot dogs out of all of Edmonton. Highly recommend everyone get a hot dog or smokies here!!! Great service and quality food=)
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September 2016 by Fawk Q
Best street food. Better than any truck that takes too long.
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September 2014 by Jennifer Palmer
The most amazing hot dog stand you will ever eat at! Love the dogs here, and the veggie dogs are so good!
