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February 2024 by Rob McDonald
Sent a runner from my shop to match a bolt and nut and get a fair quantity of them. While they were cheap, I sent down an M12x1.25 flanged bolt with a locknut, and they apparently couldn't match any of that so they sent my runner back with an M12x1.75 hex bolt, washers and locknuts. While I could excuse not having flanged bolts, I'm blown away they couldn't match thread pitch of a common bolt. Wouldn't recommend these guys if you need anything precise.
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February 2024 by T L
Very helpful staff. Highly recommended this place.
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February 2024 by Matthew Walker
I've been here a few times. The service is incredible and prices are always cheap.
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January 2024 by SYL_YEG
When I went in there were no customers in the store, so service was very prompt. The guy (I didn't catch names, apologies) found what I needed and was very patient with me while I tried to figure out exactly what would work best. I got my 8 bolts and then found out they needed to be longer so I returned and the guys exchanged the bolts no problem!
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December 2023 by Spencer
Fantastic service when I went here to pick up some nuts and bolts. They also carry an extensive selection, but also not just bolts, screws, fasteners, etc. Lots of other tools and items there worth checking out too.
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December 2023 by Tom Yohemas
Excellent and quick service. Thanks again. Merry Christmas!
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October 2023 by K Kov
Great service! Very knowledgeable and helpful!Line moved quickly, didn't have to wait long at all.
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September 2023 by Kirk
Very helpful, treat you the same whether you buy one bolt or 100, willing to take the time to find what might work for you.
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August 2023 by Preston Sniher
Been going here since I was old enough to operate a wrench. Anytime I do a DIY project, I usually need to make one or more stops to Edmonton Nut & Bolt. Whether it's Grade 8 structural bolts for work, or uncommon button-head machine screws for one of my home-build speaker projects, they either have it, or have something else that will work. It's also nice to get the dozen pieces you need rather than bulk quantities from those online guys. Lower unit cost only to have 90 spares collecting dust doesn't make sense to me. It's sure nice to have an "old school" counter-sales nut and bolt shop like this that didn't get so big they won't walk to the back and conjure up a small bag of parts. Courteous staff - and they always seem to know where to find that exact "odd duck" nut or bolt in that ocean of bins in the back.
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August 2023 by Mike H
A great selection of product but very poor customer service. The counter staff is rude and impatient. They act as though the customers are a burden. The counter staff should definitely do training on how to properly represent your company.
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August 2023 by Jesse Anderson
This is a compassionate business!I was in a bind and my man Ernest hooked me up with a bolt despite me having no cash.Thanks for looking out for the little guys!I’ll be sure to send my friends your way.Not many businesses would do that for a guy.
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August 2023 by Sukh Brar
They have 5 cash counters but only one 1 working. Some guys sit behind the desks and just laughing & eating no one cares about line up. Totally waste of time I was their in line about 35 minutes
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August 2023 by J M
Awesome customer service but this is my 4th trip in a few weeks and the wait time EVERY SINGLE TIME is ridiculous. 20+ minutes to get served each time. There is often one person working at the desk, though I once saw 3. I’m still 7th in line (started in 8th place) and it’s been 15 minutes already. One person helping customers. I see two answering phones and everybody in line is pissy about this situation. The staff are always great but come with something to keep you busy!
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August 2023 by Bear Crzy
Total lack of customer service or concern, twice I've been there just before lunch customers lined up out the doors and all but one staff member leaves for lunch. Knowing this may be the only place one can buy what is needed has really gone to show a bad attitude from the staff and it's shown.
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June 2023 by Kyle Brown
Been here twice today and waited the first time for 20 min with only one guy working behind the desk. Had to leave for an appointment and only one customer served. Came back two hours later and same thing. Not sure how you sell good to the customers with one person at the till. I will find another option where I don’t have to book my whole day to wait in line.
