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November 2023 by Google user
Shout out to Janet in the bakery department. I had ordered cakes for my baby's birthday. One was the birthday cake and the other one was the sheet cake. Janet nailed both of the cakes. We loved them. All my guest asked where the cakes were from. The cakes were not very sweet and that is what we liked. For the birthday cake we gave her the design and she made the exact copy of what I showed her. For the sheet cake I was unable to go down to the store and placed my order over the phone. I just mentioned I would like flowers on the cake. She did a wonderful job with the sheet cake as well. All my future cake orders are going to be made at Co-op Chappell bakery.
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October 2023 by T n H
✨This is an amazing food store✨ We visited here last week to check turkey prices and were very impressed with the price and quality of the meat section. The turkey prices were the best bar none and they had prime rib roasts for the best price I have seen in a long time. Other shoppers had also done their homework and were taking advantage of the great beef and turkey prices and stocking up. The Co-op has a great look to it's store which has a really good vibe going. The assortment was very very good with all the pork and chicken as well. Fantastic selection of dry goods as well. We found some different pastas that we just can't wait to try. Several different brand names with a great deal of local producers and businesses being supported. We are defiantly shopping ??️ more here. We grabbed a Co-op number and are now members to share in the cooperative ??
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October 2023 by Jantina Lanteigne
I give my previous experience at this store 2 stars. I was in on this past Saturday and the staff was rude and condescending when asking about product, that they claimed to be sold out of. The product was not advertised in the cooler with the sale price, and they had no idea when they would be getting the product in. The lady working at the Customer Service desk/fast lane checkout, was short and rude when asked if rain checks were still a thing. This has been a bit of the norm at this particular location with many, not all, of their staff and also keeping product in stock when there's a sale.
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October 2023 by Matthew Leystra
I like this store. Decent selection, nice staff. I sometimes have trouble finding certain items there that safe-way will carry,but their Bucher area is great. Guys working there are awesome. Very knowledgeable, and the quality is great. 5 star for the Bucher. 4 star for the whole store
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September 2023 by Bhumika Waghela
I ordered a birthday cake for my Daughter the cake lady went above and beyond to make sure i was satisfied. I am truly grateful to her. Everyone was asking for more. The store is so neat. I always buy cake from them and will keep buying.
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August 2023 by Diana Ng
I'm a regular customer to Coop Bakery in Chappelle. Bought so many cakes (custom and over the counter selections) for many years.2 weeks ago before placing an order, I call Janet (the bakery lady) to check on the price for the cake and cupcakes incase there is an increase on the price. Then a week later, I placed my order via phone and recnfm the price but she CHANGED the price HIGHER! and she said that last week she was busy so she gave me a wrong price.And I still placed my order via phone anyway and also sent an email as a proof of ordering.A week later, I pick up the custom cake and 2 dozen of cupcakes. On the cashier I realized that the price has CHANGED HIGHER AGAIN for both cupcakes and the cake! This was so not acceptable.So not professional! So I did confronted her and asked why the price changed again upon the pick up time? She said this is a good price that she gave me that I wont get this price from other store.UNBELIEVABLE! She didnt feel wronged and said this to me..I wasn't complaining abt the price was expensive or not.I complained abt her poor service, not being professional with unconsistent pricing that she charged me and keep changing for 2x!Not only that one time she did this to me. It happened before that too (for a couple times). But I just accepted whatever price she charged me as I dont want to argue or making a big deal abt this and it wasnt a big money anyway.However, she did it again and again and I just couldnt take it anymore! Super disappointed with her.Not abt the price but her poor and unprofessional service towards me as her regular customer.
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August 2023 by Fiona Carriere
Great store. Their cooked chicken at the deli is the best. Staff is always friendly. Nice clean store.
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March 2023 by Monica Finch
The bakery is fabulous.Their doughnuts are amazing.And you don't have to pay over 3 dollars for a doughnut.Best in town.The deli and sandwiches are fantastic.
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February 2023 by Bonny C.
I had to get a last minute birthday cake, and being a Sunday at noon, was worried they might be out of birthday cakes. No need to worry though! They were fully stocked with tons of beautiful cakes and the woman who helped me was AMAZING. She was patient (there were a lot of options to go though lol), kind and seemed to love her job. She put the finishing touches on the chosen cake in under 5 minutes and my daughter is so happy! Thank you for the excellent service!
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December 2022 by Dennis “DennisM1979” Meszaros
Staff is awesome. No complaints on them at all.Managers Special was out of stock and I was not able to rain cheque it nor did they know if it would be continuing the next day, this was at the discretion of the store manager.It was not on the next day.Food is priced far too high.Profits are up and we know it.Stop price gauging us.
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December 2022 by Ken W.
Generally their regular prices are higher compared to other stores, but have also found some good deals here. What keeps me coming back are the very helpful and friendly staff that work here! They also have a nice candy section with a great selection of products that you don't see in most stores.
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November 2022 by Arjun
The bakery deserves a shoutout!Discovered this and absolutely loved it. The number of positive feedbacks caught my attention. The range of options and customization was easy. Thank you to Pamela, who helped us so much even at the busiest times, and also to Janet, who made the fresh, delicious and beautiful cake. I really appreciate the excellent customer service they provide and the surprisingly fair-priced items.
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October 2022 by Joanne Hopwood
Big shout out to the bakery department. I had a design of a cake I wanted done for a baby shower. I first approached the grocery store chain that I had worked for for over 16 years at a Bc. Location. The store here said that they couldn’t do it for me at much shock to myself . Co-op is close to our new house and they said they could do it for me absolutely no problem. Not only did it look great but also tasted delicious. Thanks once again for your great service.
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September 2022 by Benjamin Sedurante
Great grocery store with everything special there fresh food I always catch the fresh fried chicken and taters
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August 2022 by Kurtis H
Very clean store with friendly staff. Usually quiet so your not bumping carts with someone on every isle.The butchers are excellent and will go out of there way to help you find the perfect cut of meat you want.Price's maybe higher then say superstore but the quality is much higher.Just Remeber to bring your own bags as they are plastic free now.
