-
August 2023 by Grant Culham
5/5.Knowledgable, friendly, value.Check their website, they have as-is bikes and ones they've refurbished.Masks still required (2023-08-21)
-
August 2023 by Morgan Marie
I found the 2 ladies working on the south side location to be very very rude specially the one behind the counter idn if it was cuz I had a bmx bike and pulling a trailer with another bmx bike I was working on or what it was but they were rude
-
July 2023 by Cyrus Li
Great place to learn about bikes, find new and used parts, knowledgeable volunteers. Great way to support local bike community.
-
May 2023 by Dave Severn
Very professional help and a pleasure to get the help I needed to get my Grandkids mobile when they come.
-
May 2023 by Kelly Granigan
I like that it's a mask mandatory space, helps me feel safe there
-
April 2023 by Ron P.
Booked an appointment to DIY fix my bike which needed pretty much everything. Manager hooks me up with Colin and we start working.He taught me so much in 3 hours it was incredible. Explained things clearly, super patient, extremely knowledgeable and just a good guy to learn from. Fixed my bike from top to bottom with me doing some of the work. I dont usually praise people but this guy went so far beyond to help it was shocking. Prices are great and I felt like I was part of the project. I will be back for sure!!
-
November 2022 by Kazimir Haykowsky
Such a wonderful place, community, and resource! I highly recommend picking up a membership to support this organization, get some top-quality assistance with your bike, and connect with a supportive community. The workshop is such a fun and positive space, with so much knowledge and all the tools and basic parts you could ask for.
-
October 2022 by picassochis
Great experience, what an asset they are to the bike community! I got my first bike and had it looked over at the shop. Very knowledgable and helpful staff. I learned a lot in the process, bought some well-priced supplies, and was given additional trail and biking info. I feel a lot more prepared. Thanks for all you do, will be back again!
-
September 2022 by Yeh Warren
I and my son went there with broken pedals and tube. Staff is so friendly and helpful. We found what we need with very reasonable price. I have no problem at all to go in with mask on my face. Volunteer are seniors and definitely need more protection.
-
August 2022 by Mehraz Soltani
Just moved to the neighbourhood and was walking by and decided to pop in to ask a question about fixing my bike. Bad attitude and really bad vibes from the woman there from the jump. I was very nice and respectful wearing a mask (literally just asking a question) and asked if I had an appointment and asked to step out of the store to talk. I spoke to a couple of bike shops afterwords in the area they said reiterated that this place is known for this kind of behaviour. Weird encounter.
-
August 2022 by Sierra C
Sadly this service was completely unhelpful when I needed an urgent part for my old commuter bike :( they don’t answer their phones and you have to book an appointment 3 days in advance to talk to a human. I’m not sure how they can say that they are a “community” bike store when there’s no way to even access it when a bike breaks urgently.
-
July 2022 by Thomas Borreson
This place has been a godsend over the years. I first became acquainted with them because of the bike maintenance classes they offered, and the shop space make working on my bikes a heck of a lot more elegant than trying to work on them in whatever apartment I was renting. And of course it's handy to have someone around who knows this stuff better than I do, and access to parts and such.Nowadays, I use the downtown location because it's handier to me, but this is the one that first got me connected to Bike Edmonton.In terms of bikes, they're all used but reconditioned by knowledgeable people, making for an economical way to get rolling. Some of the bikes aren't great (and they will readily tell you which ones and price them accordingly), but there's some real gems that pop up. For example, I picked up a lovely 50-year old 3-speed roadster there for $300, and it's rapidly become my favourite bike that I've ever owned. It's not exactly the sort of bike that easy to find in Edmonton where so many bike dealers favour mountain bikes and road bikes.Also, I appreciate that they're not just taking the careless approach to COVID to appease the feral numpties. It would be nice if it were easier to get an appointment, but I understand their staff are limited and there's a lot of people who rely upon them.
-
July 2022 by Scott Rollans
After decades as a cyclist, I only recently began to perform my own basic maintenance tasks. Bike Edmonton's community workshops have helped me learn how to replace brake pads, chains, cables, etc., and to do simple tune-ups. They have stands, tools, and supplies that I lack at home. Staff and volunteers are on hand when I get stuck, or when I need help finding a part. Best of all, I now rarely have to drop my bike off at a shop for repairs, not knowing how many days or weeks I'll have to wait to get it back. I can pop in, get my issues sorted, and roll straight back onto the street.A few quick notes to the one-star crowd:Bike Edmonton is a not-for-profit co-op, not a commercial bike shop. It is absolutely within its rights to define its own requirements for protecting staff, volunteers, members, and visitors (the vast majority of whom cheerfully comply). Its operating hours are limited, and those onsite can't always jump to the phone every time it rings. And, you can't expect them to always have the specific part you need (though they usually do, and will point you in the right direction if they don't).If you want a commercial bike shop, go to a commercial bike shop. If you want a place to learn and build community—while fixing your bike and saving money—check out either Bike Edmonton location.
-
July 2022 by chris m
What a waste of a trip to this place. What I expected to be great shopping experience and opportunity to support a community and spend some money on good used parts, turned out to be a major disappointment. First of all they are enforcing an illegal/unjustified masking rule and some kind of occupancy limit due to expired Covid regulations. Where is the regulations police when craziness is being enforced in a business? Second due to their ridiculous and outdated/ illegal policies you have to make an appointment on line to schedule your visit. I was looking to purchase and spend potentially 100’s of dollars and was basically discriminated against and turned away. Please revisit your policies as you’re loosing customers and not doing a favour to the bicycling community.
-
July 2022 by Matthew Boonstra
The volunteer, who is the manager for this location, was very friendly and helpful. She talked me through everything she did with my bike so that I could learn a bit, and stay engaged with what was going on. Even though she worked on my bike for the full half hour and had to close for the night afterwards, she had me go for a small test ride to make sure that everything was fixed. I'll definitely get a membership and go back next time my bike needs work, and I highly recommend Bike Edmonton to anyone who has a bike.
