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November 2024 by Derek Bell
Bought a tv from downtown store. Asked for it to be delivered. When I received update 24 hrs later it was in Kelowna B.C. What if I had driven downtown Edmonton to pick it up. I do not like being lied to just to make a sale. I could have bought from Costco for same price.
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October 2024 by lynn gosche
Khushi Assisted me with my phone difficulty and gave me excellent service.
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September 2024 by Carmelita Whitford
I bought an iPhone 15 for a great price and a new charger. I t was the best deal I’m in live with it I recommend it to anyone who loves IPhones ? ❤️
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July 2024 by Dre Shragge
Went to purchase a Samsung watch and went to purchase it the two workers said "I guess we can't activate the watch". We can only do phones and tablets. Won't be going back to that Best Buy.
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May 2024 by Sam
Update your store hours if you aren't going to have an employee present.
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May 2024 by Sam Walker
Update your store hours if you aren't going to have an employee present.
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April 2024 by Yaswanth Kumar
Very helpful and efficient staff, thanks for the support during my visit
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February 2024 by Gaweshana vlogs
Too bad customer service. Only one person in right now too slowLong wait time
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November 2023 by Melanie Chang
I ordered a new Samsung galaxyS23 on line and picked up at this store on Oct. 13th. Unfortunately, the person who assisted me on the pick-up wasn't much interested in offering a helping hand. When I asked for help on transferring SIM card from my old phone to new phone, he didn't acknowledge nor respond. He even didn't look at me but just grabbled the phone and transferred Sim card. When I was trying to ask him a question, he was already walking away. It wasn't definitely anywhere close to the service you would expect. However, my experience was totally transformed from zero star to five star when I met these guys. For some reason, my new phone didn't pick up the data signal while calling and texting worked now problem. I tried all trouble shooting methods posted online but no luck. I ended up taking it back to this store on Oct. 23rd. These two guys, Avneet and Bharat went above and beyond trouble shooting my phone and tried more than dozens phones to test my Sim card. It turned out to be my data plan was the issue but these guys (specially Avneet) spent a couple hours in narrowing down the causes and diagnosing the issue and even used his own phone to check my Sim card. If you are disappointed with the service at this store, you have a wrong service person. Go ask Avneet and you would not be disappointed.
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November 2023 by Verónica Rios
Find what you need
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November 2023 by Nel J.
The staff need more customer service training.
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September 2023 by Big Mike
Went there with an issue with my phone service. Was given a rediculously large charge after I signed up with a new contract. They gentleman there fixed it in no time. Was helpful, curtious, empathetic to my situation. Thanks again.
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September 2023 by Levi Gross
Awesome service Kunal the store leader was amazing. The professional service and helpful information extremely appreciated.
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September 2023 by Fuck You
These guys sold me a phone. Wrote down my email wrong, wrote down my 4 digit pin wrong. Went back a few weeks later for assistance and they just tell me to get lost. Horrible scammers work here. Smile when they sell you the phone. Worse then drug dealers
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September 2023 by Chris Thompson
Great service by Avneet, Bharat, Khushi and Owasis. Helped us in ways that the Telus store could not.
