9:30AM - 4:30PM
13504 142 St NW, Edmonton“We love and appreciate the Christian Credit Union and community beholding and sharing God’s principles in His Word.They are a blessing to the members and community. Thank you for your faithfulness, support and service.”
“Easy and hassle free experience for a payday loan. My credit isn't the best but after repaying a few loans I might be able to open a line of credit which will be great for boosting my equifax score.”
9:30AM - 5PM
16675 97 St NW, Edmonton“Thanks to the connection from Jaylene Black, my experience with Business Advisor, Zack Kamal was fantastic. The process of getting the line of credit I was looking for ran smoothly and fast.”
9:30AM - 5PM
12703 97 St NW, Edmonton“I want to extend a huge thank you to everyday banking advisor JJ and branch manager Beth for their incredible support in getting my mortgage approved. From start to finish, they made the process smooth, efficient, and stress-free.They were always available to answer my questions and went above and beyond to ensure I got the best possible outcome. I’m so grateful for their professionalism and dedication. Thanks to them, I’m now a proud homeowner!”
9:30AM - 5PM
208 Kingsway Garden, Mall Northwest, Edmonton“I have struggled a lot with the level of BMO's customer service. I am very lucky to have just a mortgage with this bank and not a bank account. However this location have surprised me in a good way. All the staff was friendly and did their best to meet my needs. Keishia Wheeler went above and beyond in her willingness to help in my difficult situation. I am going to use this location from now on. Thank you!”
“We have Alberta based Construction Business. We were referred by our friend to Gagan at ATB Financials regarding new account promotion .
When we met Gagan , our whole perspective changed about banking. She is the best financial advisor we came across. We moved our 8 year old business account from another bank to ATB because of the services and help it was providing our business.
Gagan is really dedicated. She works one-on-one and keeps you updated. It was a really great experience dealing with her and ATB. We would look forward to doing more business with ATB.”
“Such a kind and considerate branch. The financial advisors are amazing, the manager was very communicative and apologetic even about the slightest inconveniences (which didn't phase me at all). But it showed a tremendous level of professionalism and respect for my time.Highly reccomend banking here.”
“I recently had a fantastic experience at the Southgate Servus Union branch, and I wanted to express my gratitude. Nick OH, the Mutual Fund Investment Specialist, and Reem Mostafa, the Assistant Branch Manager, provided exceptional assistance. They guided me through opening a chequing account, helped set up the Servus Credit Union app, and even took the time to explain the benefits of various credit cards.Nick and Reem professionalism and expertise made the entire process seamless. They went above and beyond to ensure I felt confident and well-informed. I highly recommend the Southgate branch, and a special shout-out to Nick OH and Mustafa for their outstanding service!”
9:30AM - 5PM
11630 87 Ave NW, Edmonton“Thank you very much Daelyn Lam, and I am glad to get his help. He is a very warm and friendly person. He is very patient to answer my questions and is very responsible to clients.”
“Rizza provided exceptional customer service. She efficiently assisted me with my inquiries and offered valuable advice on potential savings. The overall experience at this branch was highly satisfactory, making it my preferred choice for future banking needs.”
9:30AM - 5PM
82 Ave NW #102, Edmonton“I personally think the staff are nice and understanding of what I want. Sure, there is usually one teller at a time while others are on break but may Jesus bless this bank because I have not had any problems with this or any other branch”
“Top Notch service! I went in with a minor question and was promptly directed to a Personal Banking Advisor - Angie L. Absolutely amazing! Very knowledgeable! I got to ask all the financial quesions I've ever had. I walked out filled with answers and advice! Thanks Angie!”
9:30AM - 5PM
8804 118 Ave NW, Edmonton“ATB is a wonderful bank with great excellent customer service and friendly/professional staffs. Special thanks to Eraiarul Vajravel and Patricia Gonzalez for all their assistance with the recent purchase of my investment property.”
9AM - 8PM
6655 178 St NW Unit 120, Edmonton“I just want to share my experience in this branch, I recently went there to open an account for my mom, who is a newcomer, Alex attended us and honestly he deserves a promotion, he is very young however his level of knowledge, professionalism and education is 20 out of 10, I've never been so pleased and happy with a customer service at any other TD branch, they are regurlarly very rude with the clients, Alex just exceeded our expectations, thank you so much for all your help, you made our day!”
9:30AM - 7PM
2315 Rabbit Hill Rd NW, Edmonton“I visited this branch after a while, very impressed with the changes in customer service from old grumpy way to more pleasant and friendly service. Will start banking again at this Branch.”
9:30AM - 7PM
2857 Mill Woods Rd NW, Edmonton“Wade Bilyk is FABULOUS!!! I can be high maintenance at times and Wade always come through for me ... fitting me in last minute, making queries to the right people within his branch and others to make things happen quickly.
I can't say enough good about Wade!!!!”
9:30AM - 8PM
10843 82 Ave NW, Edmonton“I love this location. Nathania, the young Asian lady provided invaluable assistance with my banking activities at RBC. She was patient, listened to my concerns, and explained everything clearly, making it easy for someone like me (zero knowledge in banking) to understand. This young talent is truly a valuable asset to RBC.
However, be prepared for a longer wait time since it's located in the middle of Whyte Ave.”
9:30AM - 7PM
8723 82 Ave NW #100, Edmonton“Great Experience dealing with Gurteaj there for our Mortage. He Answered all my questions regarding my banking queries and made a whole experience quite wholesome.”
9:30AM - 5PM
9903 82 Ave NW, Edmonton“Unlike the bad reviews my experience was different. I was greeted kindly and helped through my many choices of tfsa. The nice lady took her time with me and answered all the questions I had. She helped me pick the best one for my lifestyle and contribution needs. She gave me a strong understanding of what I was getting into and was very respectful of my choices. I loved that she also gave me a few different previous concepts from previous experiences she’s encountered with other people.”
9AM - 8PM
12645 142nd Ave At, 127 St NW, Edmonton“This branch is for sure my favourite location. The staff is super friendly, knowledgeable and so welcoming. They are educated, and definitely look out for what’s best for their customers needs. Would 100% recommend!”
“Sagina the manager is unparalleled in her customer service skills. Honestly never had a bank manager remotely care and work this hard for my cause. She's a gem in this branch and they should have her train other managers and staff . Outstanding service here. I'm proud to call this My branch - thanks Sagina for constantly exceeding my expectations”
“They have some amazing staff there. I have been with them for over 10 years now. Now, during the pandemic, I was tasked by my practicum with calling around to banks to find out how to advise seniors on protecting their bank accounts while not being able to go in to their branches. I called all the major banks and then this credit union. Most of the big banks had no way to talk with a live person. Servus had a live person answering the phones and she helped me to develop a plan to help seniors. What an amazing bank!”
“They helped me find the best interest rate on my investment and then without me even asking they looked at my business account and found a way that would save me about $13.00 a month in service fees. It is nice to deal with people who are looking out for you like this.”
9:30AM - 7PM
10803 23 Ave NW, Edmonton“This review is for Eric who saved my day today as i couldnt book any appointment to get some very important & urgent work done to my account. He truly understood the urgency of my case and somehow managed to book me in and thoroughly help me with total patience & time. I have no words to thank him and the branch to help & sort out my case. BMO always been such a great bank with team leaders like Eric who are willing to assist customers and care about. All the best to Eric and god bless him. Thanks again for saving my day! ?”
9:30AM - 5PM
232 Westmount Centre, Edmonton“I was in a hurry today. And I had left my dog in my car. I thought that I would be in and out. Withdrawing from the ATM. Unfortunately, I needed more cash, than my limit would allow me to do so. So I lined up. There were 7 or 8 people in front of me. And only one teller! There was one other teller helping someone, to the left of the other wickets, where they were both seated. But that looked like it was going to take all day. One employee went to the back of the queue and was asking what they needed. When it was my turn, I explained that I needed more cash, than the ATM would allow me to withdraw. The employee said he could help me with that and showed me to his office. Turns out he was the Branch Manager! Mr. Varun Kundra kindly increased my limit. He made my day! I was able to then withdraw more cash from the ATM, and get back to my car, before some citizen decides, that my dog needed to be extricated from my car! It wasn't that hot (23C) and both rear windows were down about 10" or so. Thank you Mr. Kundra!”
“I would like to thank Amy for consistently providing professional, efficient and friendly service. She helps me with my business and personal banking, and also has helped my daughter straighten out several problems that were created by another branch. Matthew is also very helpful, and provides excellent customer service. Thanks to both of you!”
9:30AM - 5PM
10185 101 St NW, Edmonton“Cedrick was very helpful and worked fast all throughout even though it was already his lunchtime. He was very accommodating and knowledgeable, too. Cedrick thoroughly explained all the options that I can choose from and even made sure that I understood everything before ending our conversation. What a great customer service experience! I will definitely book an appointment for Cedrick in all my future transactions with BMO. Great job!”
“Was on hold for less than 15 minutes, had a lovely lady look into my files for why my payments where being weird, was told that she will call me back once she finishes looking into it and not even 10 minutes later I get called back and was explained clearly what had happened & cleared up much confusion!
Thank you so much!”