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October 2024 by Dave King
Clerk sold me expired bus tickets, and when confronted about it, he dismissively waved his hand and babbled incoherently. Hearing about skimmers at this place entices me to change my pin too. Next time I feel like getting ripped off, I know where to go.
Edit: Reading other reviews, it doesn't look like the problems at this location are being addressed. I guess we can't expect better from those higher up either. Just avoid.
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September 2024 by Johan Singh
Buyers beware this location has a skimmer on their debit / credit machine. Was here in the evening time
Probably one of the worst and poorly ran 7-11 in the city, sad to see, poor cx service, something as simple as a greeting or a thank you were not present, despite me initiating a greeting. Person at the counter also attempted to double charge me, thankfully caught it before paying.
Sad to see, hopefully 7-11 does something.
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August 2024 by kyle hennigan
Night time guy is in a world of his own, constantly making mistakes and giving wrong products. Makes rude comments and just zero customer service skills.
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May 2024 by Meagen The cook
Check their card tap for a skimmer!!!! This is the only place my card first didn't want to tap now someone used my card to spend $400
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May 2024 by Sayrah Gay
BRING BACK BUFFALO WINGS.The new ghost pepper ones are NOT good.
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May 2024 by Deejayy Games
Trainees harass patrons and don’t properly identify people when selling 18+ products, also call the police if you ask for a managers number then give you the store number for you to make a complaint too, overall I’d give it no stars. Won’t step foot in again, recommend you don’t as well
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February 2024 by Jamie Petersen
The regular staff are great after getting to know them as a regular, I am new to the area. But the older man who is the manager and comes for a few days a month is rude. He is slow, he only works with the women and you can tell the women are probably intimidated by him. He is rude to customer and staff.
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November 2023 by Kerishma Azizi
I am writing to express my deep disappointment and frustration regarding a recent incident that occurred at your stores. I visited your establishment with the intention of purchasing lottery tickets, but unfortunately, I encountered a highly unprofessional situation that left me feeling embarrassed and disrespected.Upon approaching the counter, I was met by an Indian lady named (Simran) who claimed to be the manager. To my surprise, she outright refused to serve me the lotto tickets, citing the reason that she believed I was a third-party person. This assumption was completely unfounded and perplexing, as I have been a loyal customer of your store for quite some time.What made matters worse was the reaction of another sales associate who attempted to assist me. Instead of handling the situation professionally, the manager intervened and threatened to fire the associate on the spot if he dared to serve me. This public display of unprofessionalism only added to the embarrassment I felt as a customer.I understand that misunderstandings can occur, but it is essential for a company to prioritize customer service and ensure that all employees are trained to handle such situations with tact and respect. Unfortunately, this incident has left me with a negative impression of your store and the way it is managed.I believe it is important for you to be aware of such incidents, as they reflect poorly on your company's reputation. I hope that you will take this matter seriously and address it with the necessary actions to prevent similar incidents from happening in the future. It is crucial to uphold professionalism and create a welcoming environment for all customers.Thank you for your attention to this matter. I hope that my feedback will contribute to a better customer experience at your store.
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September 2023 by Q CMedia
Filled Gas and purchased Car Wash. The Car wash was blocked dated Aug 17/2023 at 8:10 PM., and when to the store for a refund. The employee attitude and behavior are at the lowest level. These people need to trained properly before employing them. Ill mannered. You must put a sign that the car wash is closed for the day as it's under repairs.He does not want to refund and threatening me that he wants to call the cops on me. Canada is not Khalistan.
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September 2023 by Chris la rocca
Does not follow co.pany policy and guide lines or honors point system set out by company. Worst employee ever met at seven eleven cross country
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August 2023 by Jo Zhang
I saw another review by a lady who went through the exact same experience as me by presumably the same staff member, and I'm suprised nothing was done, so I figured I'd say something too. One of your staff members who often works late nights will make uncomfortable and flirty comments about me and my body, what I'm purchasing, and how he knows I live close by. I always feel very uncomfortable and a bit unsafe, to the point in which I'll just send my partner in instead of me whenever I need something from there.I am not actually Jo, but I felt compelled to use my friends account instead of mine to leave this review, because the staff member in question has made multiple jokes that he has my full real name, phone number, and postal code memorised. I don't want any more harassment if he sees this review and connects it to my actual identity
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August 2023 by Jake Neufeld
Very slow and rude service ?
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August 2023 by Bobby K
Large and clean 7-11.
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June 2023 by Matthew Ross
Came in to get a couple items that were advertised with signs in the front and in the store right beside the items. When I got to the till the employee refused to give me the deal and didn’t acknowledge the clear advertisements in her store. She told me this is the price take it or leave it, so I walked out. I will never come back to this location again.
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April 2023 by Shaun D
Staff working March 22, 7 am were commenting on my girlfriend's body and calling her by name after scanning her card. creepy.
