I was really impressed with the excellent service provided by Gates. She was super helpful and she assisted me in choosing the right luggage for my travels. Will definitely visit again because of the service.
November 2022
Had an amazing experience in this store today. The manager was very helpful and was able to help us find what we were looking for. The item was even on sale which was an added bonus. They have a large selection and if you are searching for travel items I would recommend this location over the regular locations. Thanks again!
November 2022
Unbelievable customer service for warranty! I had a American Tourister set bought in 2019 with a broken zipper, and simply walked in and exchanged it for a new set. You can’t beat that kind of warranty! Makes travelling so much easier, and the confidence in the products so much higher! Will only buy luggage from here... read full comment