Urban Barn Heritage is a stylish furniture store located on Heritage Gate SE, surrounded by other furniture and lighting stores. The store offers a wide variety of unique and quality pieces that help transform homes into beautiful spaces. Customers appreciate the friendly and helpful staff, including employees who are attentive, knowledgeable, and patient. For example, staff members assist with selecting the right furniture and accessories, providing detailed descriptions and exploring different options to fit individual needs and budgets. Many reviewers mention positive experiences with staff, highlighting their support in choosing tables, chairs, pillows, and accessories, as well as their professionalism during delivery. Delivery service is also praised for being courteous, early, and thorough, with staff walking customers through the setup process. Overall, Urban Barn Heritage is known for its stylish design, quality products, and excellent customer service. Despite a temporary closure due to a power outage, it remains a popular destination for those looking to find unique pieces and create their ideal home environment. The store’s dedication to helping customers find the perfect items makes it a trusted place for home furnishing needs.
Connor is an excellent customer service representative in the store. It’s always a pleasure speaking with him, and he’s always happy to provide updates on any information you need about your order. If you’re looking for great customer service, ask for Connor!
November 2025
Penny was extremely helpful and a pleasure to work with. There was a small hiccup during one of the pick-ups that she handled quickly and professionally. 10/10 would recommend! Thanks for everything!
February 2025
We are very pleased with the new Buffalo wall art addition to our livingroom. Everything went seamlessly from ordering the artwork to the pick up and application. We have purchased some key pieces of furniture from urban barn over the years and we will continue to do so in the future.