The Brick has been a trusted name in Canadian home furnishings since 1971, with over 200 stores across the country, including The Brick, The Brick Mattress Store, and The Brick Outlet. Known for offering high-quality household furniture, mattresses, appliances, and home electronics at great prices, the company prides itself on friendly and professional service both in-store and online. Customers often praise the helpful and patient staff who assist in choosing the best furniture configurations and products for small spaces. Delivery service is generally efficient and courteous; damaged items are replaced quickly, with the delivery team handling removal of packaging, which customers appreciate. Staff members like Aurora, Omran, and Tawsif are recognized for their friendly attitude, attentive listening, and clear explanations that help customers make informed decisions. For example, Omran made the process of purchasing a bed frame and chest drawer easy, while Tawsif provided detailed information on washing machines. Although some customers experienced issues with customer service, such as delays in resolving appliance problems, overall, The Brick is valued for its wide selection, quality products, and dedicated staff who work hard to meet customer needs.
Our sales person was very helpful and attentive. Delivery was quick and easy.
October 2024
I recently bought a dining table and I’m very happy with it! The table is sturdy, stylish, and just as described. The seller was helpful. great quality and service
October 2024
Aurora is an amazing sales associate. She is a great help! Do ask for her!
