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March 2024 by Cory Merritt
Went to Shell crowfoot for a car wash. Many of their wash bays were broken, and a few days later when I checked my credit card they had charged me over 50.00. I had hit the cancel button, and when I went back to talk to them they would not do anything for me. I am going to have to submit a claim to my credit card company!The guy I spoke with took my name, said a manager would review and call me but I never received a call. Do yourself a favor and save the stress and go somewhere else for gas and a car wash. This Shell location has really gone downhill and doesn't seem to care about their customers at all. $50.00 is the most expensive carwash I have ever had!
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February 2024 by shawn bophy
Bisness open till 11 but not actually open after 9
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December 2023 by Rick Riffel
Best car wash in the Crowfoot area!
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November 2023 by Lisa Mandel
I’ve came here a couple times and it’s been great, and I always use the exact same stall and no problems… and then today I came and put my credit card and the machine charged me (said charge complete after I pressed stop after minutes of trying to get it to work) and all I got was a little piddle of soap and no pressure or water. When I told the lady:attendant she didn’t believe me I had to show her on my bank account and after proof she would not offer a refund and I never got a car wash and I had to pay for it !!! It was only a couple dollars but still the point of it was that she treated me so poorly and was rude to me. I am posting this because I don’t want other people to get ripped off. Really disappointed and a waste of my time. I left with a little bit of soap on my car and it’s still dirty, just really mad that this was the service I received.
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November 2023 by sepideh h\
Today was the second time I went to this location for car wash and it was closed before 11 pm.
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November 2023 by Alyssa Clark
One of the only shells where they won’t be on their phone with a personal phone call while you are there.
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September 2023 by Eric Tallman
This is not a functional business. Manager is never present, and employees have no training or basic understanding of English. All attempts to resolve the problem through Shell Canada have failed. I will never return to any Shell for any reason, even in case of emergency.
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September 2023 by trip
Was just there a few nights ago and it was 10pm the door was locked and no one was there! Even waited around for like 10 mins, ringing the doorbell and knocking on the door! There was no sign saying "brb" as it closes at 11! Very frustrating! Never going going back there!
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September 2023 by jenny koershuis
I went in, to wash my car, after I bought gas at COOP, where I tapped successfully.I was not able to tap my credit card, even where I used it 5 minutes earlier at Coop. The attendant suggested I use another bay, which I did, with the same problem. I tried to buy tokens for the wash. but the attendant was not able to use my credit card [she said].I went to Big Bucket, where I tapped and washed my car with no problem,I drove by the Shell car-wash, after, to inform the lady attendant that I had indeed no problem at all, at COOP as well as at the BIG BUCKET carwash. She said as much as ''I can't help it''.I will not use the Crowfoot Shel carwash ever again.BTW: I was the only one person at the Shell carwash, where there were 10 cars at the Big Bucket.
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August 2023 by M G
I have a shell business card for fuel and ussuly fill up every second day...anytime between hours of 7 and 11 chances are car wash is "closed". employees wash out the bay for the shift most of the times 5 hours before close and refuse to let anyone use it afterwords...I wash as much as I fuel, typically $80 a week, your loss... big buckets gain, very rude employees, if there even present....there non existent few hours before close, doors locked, no answer...someone needs to take control of that place
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August 2023 by Trevor Leonard
Pulled up at 6:05 Google said they were open as did the sign. Rude woman in Shell shirt gets out of car parked at the front door and says very chippy we are closed. I have fleet cards am I able to use them I ask. No we are closed. As I'm driving away the lights and pumps turn on. Why couldn't she just say I'm sorry I'm running late give me 5 minutes. I'm fine with that, rather than give me bad attitude just to open minutes later. I'll never be back nor will any of my drivers. Not that we are the biggest customer but $400/wk in fuel won't be spent here.
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August 2023 by David Nyagui
Great gas station
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August 2023 by Wei Xu
I just want 87 regular oil ,but when I Press the 87 regular oil button,it automatically fill the 93 oil ,when I got the receipt I find it out ,and then I try to talking with the staff of the oil station,the two guy just told me it the system problem,they can not do nothing,they let me call the number on the receipt but always no body answer.Bad feeling, feel like rob your money!
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July 2023 by Man415
Only one of Shell in Calgary that I visited that were able to process my free air miles after visiting multiple Calgary locations.I have been to mores than 5 Shell in Southeast Calgary and all of them cannot process my air miles giving several reasons and excuses. Also great car wash facility. I wish I live on this side of town.
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July 2023 by brian arkley
Very little soap, even less wax,so basically $12 to rinse my car
