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February 2024 by Lorne Hamilton
Incredible attention to helping the customer. From Cassidy finding room for my vehicle on short notice to Stephanie and her service team getting the work done ASAP. Including Uber rides to and from a mall. The whole experience made me want to get all my fleets mechanical work done at Shaganappi Chev Olds
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February 2024 by A Boudreaux
I recently bought a new SUV at Shaganappi GM. Very nice dealership, Lance Barnes, was my salesman. Buyer-Beware….The selling price of the vehicle is always negotiable just when you think you have the best deal and you sign . The next day the dealership drops the prices on the same vehicles $3500. I mentioned it to Lance Barnes my salesman and he talked to the new car sales manger. I received 6 oil changes for my troubles. Thanks Lance for your service. Yes, I would recommend Shaganappi GM to a friend.
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February 2024 by Brent Christensen
I recently purchased a new vehicle from Shaganappi GMC. My sales associate was Jake. He was great to deal with as he was transparent throughout the process and was diligent at communicating timelines and information back to me in a timely manner. I will be back to buy my next vehicle from Jake when the time comes.
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February 2024 by Michelle Wills-Froese
Lance and the team were great to deal with they listened to what we wanted in a vehicle and showed us what was available. Lance even recommended a different SUV then I was looking at and that was the one we bought. If you’re looking for a great sales team give them a try. You won’t be disappointed.
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February 2024 by David OJD
Shaganappi Motors is doing very well delivering on its promises. The only thing against is that the customer service personnel in the service department need a little training on how to patiently listen to customers during phone conversations, and not to be in a hurry to discard the person at the other end of the phone line. Other than that, I think they are doing excellently well.
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February 2024 by David Plimmer
Just went into Shaganappi Chevrolet to look at Corvettes. I know all the models on the floor were sold, but I went in to inquire about ordering one. How long would it take, price point over some other used models in town, etc. I'm not sure if it's the way I was dressed (jeans and a T-shirt) or what it may have been...but we (my neighbour and I) must have been invisible. We walked around for at least 20 minutes, possibly even closer to 30, looking at the 2 cars in the showroom, and then started to look at some of the trucks wondering what was going on. There were people walking around the showroom, others in the fancy glass offices...but NOT ONE person even looked at us or acknowledgd that we were there. Finally it became somewhat of a Twilight moment. We stood looking around at all of the people walking around, sitting in offices wondering what it was going to take for someone...ANYONE, to acknowledge us. It became annoyingly comical. FINALLY, the girl at the front desk looks up and ask if we needed assistance...to which I said, "maybe 20-30 minutes ago it would have been nice", but by this time I was so p*^#ed off, I said I'd take the extra 30 minute drive to Jack Carter and we left. Never again Shagannapi Chevrolet.Update...I did eventually purchase a Corvette and I'm now looking for a place to do the service. Definitely not Shaganappi, I'll drive to Wolfe or Cochrane. Too bad because Shaganappi is so close too.
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February 2024 by Trevor Dandy
We dealt with Jim Ayer in the pre-owned department. He was so straight-forward and easy to deal with. Given my experiences in the past, this is what all buying experiences should aspire to be. The guy knows the business and makes you feel comfortable, like you've been a customer there for years.I also needed something for my truck and the guys at the parts counter were awesome. We're actually moving our business here from another dealership in town.
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February 2024 by Matt Dirks
I had a previous review on here for a truck I bought in 2020. Now, on my second truck purchased in late 2023 I decided on writing a new review. I wanted to touch on the service end of things. It’s easy to book and appointment. I’ve dealt with all of the service advisors. All have been fantastic. Great communication. I’m not sure if the prices are good or bad. I haven’t shopped around because I have no interest in bringing my truck anywhere else. I would highly recommend Shaganappi GM to anyone looking to purchase or service their vehicle. You won’t find a better place in my option.
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February 2024 by REDLINE DENTWORKS
I purchased a 23 Denali at SHAGANAPPI Gm and had a great experience. From the moment the process began I had all my questions answered and was a seamless process. I did have a warranty item that needed to be done and it was handled quickly and efficiently. I will definitely be back for another unit sooner than later.
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February 2024 by Bill Gibson
great staff and service
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February 2024 by Curtis Folkett
Great service department experience always friendly and quick for services for my truck, no waiting around . Rob and his team listen to my concerns and then get the work done with the best solution. I would recommend them to anyone that wants a quick,friendly and efficient experience .
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February 2024 by Hailey Parsons
Shaganappi’s service department is always very informative and courteous. Best place to buy your next vehicle.
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February 2024 by Adele Stang
Great staff best service in CalgaryThank you Sara Stephanie and LyndonFor always looking after me
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February 2024 by Jessica
It was super hard finding a vehicle I could see myself owning. Every dealership I had been to wasn’t up front about anything, didn’t pay attention to what I wanted and didn’t stay in the price range of what I was comfortable with and they always showed me other vehicles with out options I wanted. Came to Shaganappi GM knowing what I was looking for at this time and my absolute highest price talked to Cater the salesman took the vehicle for a test drive and began working out a deal I did have two vehicles picked out at different dealerships. It all depended on the price and the services I was receiving at the time of choosing.Carter at shaganappi GM was by far the best salesman I’ve ever and I mean ever dealt with! he kept in contact didn’t try to sell me other vehicles he respected what I wanted and didn’t pressure me into buying the vehicle I looked at. I like how he took the time to stay on top of everything and made a connection not just to sell a vehicle (that’s hard to find in today’s date). After purchasing my new vehicle I had a few blurbs but nothing serious so I won’t get into details but when I brought my minor concern’s up to him and general management. Carter and Shaganappi GM team went above and beyond to make everything right which made everything feel prefect. The overall experience made me feel like I made the absolute best choice of purchasing a used vehicle from Shaganappi GM and I’m so glade I went with their dealership.Hands down definitely a 5/5 experience and one of the best dealerships I’ve dealt with and bought a vehicle from.Thank you again to the Shaganappi GM team and a huge thank you to Carter and Nelson for all your help in making my experience a million times better!!
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February 2024 by Scott Wells
First service on my new 2024 3500 AT4 - they treated me well - went through the options and even explained why I might not want to do some things yet while the truck was still breaking in. Nice waiting area - truck was serviced quickly and professionally. They even quickly addressed a warranty issue for me.
