-
May 2024 by Dinesh bhardwaj
Nice pet store and friendly service
-
April 2024 by Nicole Adam
Everything is well organized so easy to find what you are looking for.
-
April 2024 by Jess C
I went into Petland since it showed that the dog good I buy was on sale. I drove all the way there expecting it to be the deal that was listed. I specifically looked to see if it was only available online ordering - nothing. I guess Petland has been called out on this before but they don't make any changes. It's false advertising and after the manager came to the till and said yes it is online prices only. I clearly showed the ad and it not saying anything about it only being online prices only. The guy said yeah sorry alot if people run into this. I said soi could have just went to my regular store and paid the same price and I drove all the way down here because 8f the sale...... I said I should be paying the price it states. I told him that he should be telling upper management about always false advertising. I will never go there again. Especially if they have to lie to their customers to get them in the store to find out yeah sorry we don't Honor those prices even though it says nothing about only online ordering. Shame on your company for false advertising. Then I waste my own gas and time to drive there. It's 2024 and amazing that other stores would Honor their own mistakes but this mistake is clearly store policy and its a shady policy for false advertising. Beware of false advertising from all Petland companies!!!
-
April 2024 by M H
So many cute animals, not enough time to pet them all.
-
April 2024 by Foreverblue
Was a little disappointed with this location. Seems like there is less product and selection at this location than the one I normally go to.Staff were nice and helpful though.
-
March 2024 by FishKing Design
Honestly worst place to shop I won't go here anymore high priced and not the best service Melissa is very unprofessional and bratty only one guy in there that actually knows what he's talking about
-
February 2024 by Dave
Good location staff are friendly and hunter was great answering fish questions and knew different species, and plants to go into my tank - tanks were clean and good stock of fish.
-
February 2024 by Corey Stanbra
Prices are simply out to lunch! Will not be back.
-
February 2024 by Amber Serrano
The staff was very friendly and helpful. I always love going to this location as it's very relaxed, not too crowded even if it's busy.
-
January 2024 by Jeff Hardy
As all pet stores , super expensive but you will most likely find what you need .
-
January 2024 by Greg Funk
Basic necessities, nothing more.
-
January 2024 by Jussara Barela
Good place.
-
January 2024 by Denis Celigija
Awesome Assistant Manager
-
December 2023 by Allen Manzouri
I do not recommend this Petland store location. Sometimes, it's extremely hard to get help, and most of the time, they provide incorrect information. I bought a tank a few weeks ago, and the pump that came with the tank was making lots of noise. I wanted to return the tank, but the manager (Melisa) didn't want to accept the return, even though the parts for this package were faulty. Their excuse was that they would lose money ($100) if they did the return. This is the customer service I receive after being with them for more than 15 years. I then had to drive all the way to another location (Deerfoot Meadows), and they accepted the return right away without any extra questions or concerns. I won't be going to this store again and wouldn't recommend it to anyone else unless there's a change in management.
-
December 2023 by adam wallace
The staff was friendly and helpful. The animals are well cared for, and their living areas are clean, and the animals are well provided for food, water, and all the accruents for a happy stay.