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June 2024 by Diane Osborne
Always good service
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June 2024 by Jennifer Hoang
I brought my vehicle in for an AC recharge, which cost me $185. After a few days, I noticed the AC wasn't working properly. I bought my vehicle back in and was told there is a condenser problem, and they believe it is a pinhole size leak, which will cost me $694 on top of the $185 I've already paid. I asked for an explanation as to why they performed the AC recharge and did not notice the leak. I was told that they performed some testes and nothing was detected, so they went ahead and performed the AC recharge. What I failed to understand is that they didn't see the concern prior as they trained professionals in this line of work. I will get a second opinion from another establishment.
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June 2024 by johanne wheeler
I had a tire conundrum and needed lug nuts removed and they were able to help me! Only place I could find. Fair price for what they had to do. I fully recommend. Plus it's locally and independently owned.
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May 2024 by Ella Belinskaya
Our experience with Jeff Pollett was amazing!
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May 2024 by chris dixon
Great team to deal with!
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May 2024 by Noxid
Very friendly and helpful. They always go above and beyond. Never had a bad experience with them.
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May 2024 by Jo Ann
Rude, arrogant service!! 9 am apt for an out of province inspection took all day!! They showed up at 9:10 am then blamed me for needing to work late and threatened to keep my car overnight! Avoid! They failed all tires including the new ones that I have receipts for and photos of. Those same tires passed the same inspection at Canadian Tire. I was simply there for a second estimate.
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April 2024 by Michelle M
Don't take your vehicle here. This guy is greedy and a fraud. He will damage things while "fixing" other things. He supposedly Put new rotors &brake pads. It hasn't even been 1 year and they're all rusted and scraping. I think he refurbished them and charged for new ones. When I went into see he had the vehicle hoisted and had 1 new rotor on but when done the work before I could see they rims and tire were put on. I trusted that they were all new parts. He damaged a part and then later says needed to be fixed ,he went ahead and did the repair and charged me for the costs. Before informing me. There was quote and an agreement to 3400 but somehow was able to charge way over what I wanted to pay. I asked him not to do any extra work unless I approve of the costs first! He went ahead and did more work, Without my consent. And further more tried to charge for more repairs after the fact that i told him not to. All in he charged over 5000 dollars to repair front end suspension, brakes on all 4 , rotors calipers and break pads, new tires. 2012 Kia sedona van.
He ruined the Bluetooth and radio because they ripped apart the dash board fixing the heating control system. Denied being responsible, when the radio and Bluetooth was in working order. I had to take it to someone else to rewire everything. He charged for a part 200 to fix a the sliding door. He couldnt do it. We have to lock it manually. This guy is not good at mechanical work.Not only that he kept the vehicle for a long time , over 30 days! After making 5gs he was still wanting more money. He was angry when I picked up the van. So because of that I wouldn't even be able to go back to him and let him now that the rotors are all worn out and looks like he never put new ones ,he just charged for everything new. I utterly sick to my stomach that he did this. Over charged for no good work no good service
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April 2024 by Martina Mcmaster
Do not recommend.
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March 2024 by Lorraine Hill
Good and friendly service. They were very flexible and accommodated my specific needs.
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February 2024 by Gemma Garcia-San Roman
Great shop, for friendly, approach to tires. I have visited this business, for a scheduled tire switch, at the beginning of season, and for a tirr swap, when my car got a flat, and the owner Jeff was quick for offering help, finding new winter tires and for information. Great location , for accessing business, in the core of commercial avenue.
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January 2024 by David Dunlop
Shady engine diagnostics at best. I can only comment on that. I’d like to assume they are better at doing tires. When questioned on the Diagnostics, owner gets pissy and threatens to push the vehicle out. I would caution anyone going there for Mechanical work.Update.Car has be Re-Diagnosed by another shop and I happy to say the right decision was made to take it out of OK Tire. Instead of an engine replacement that was originally diagnosed, by their Tech.The Vehicle only requires a simple VVT repair.
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January 2024 by Denise Kent
Amazing service ! On Friday Dec 22 at 4:30 pm they took my vehicle in as I had a nail on the outer tread wall that would not be repaired. You could hear the air hissing out of the tire standing next to it and I was planning on driving out of town Christmas Eve. They put my spare on and stayed past closing to secure a replacement tire, same make as I had on it. Victoria was very helpful in calling me back to take my vehicle in, and providing me directions. Austin was amazing and very helpful, he changed my tire over and Jeff the owner went above and beyond to secure a new tire after their business hours the day before holidays. And… I met him there Saturday morning Dec 23 for him to swap the tire out. Victoria, Austin and Jeff were all very helpful, and went above and beyond. Amazing friendly service! Highly recommend OK tire International Ave !!
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December 2023 by Adam Szafraniec
Came in to get to check if my tire had a TPMS sensor. They were quick and happy to serve at no charge. Couldn’t recommend them enough!
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September 2023 by Scott Martin
Fast friendly service, quality work, great prices. I'll definitely return for work on my truck.
