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November 2023 by John Heath
I just drove my vehicle after it was assessed and repaired and couldn't be more disappointed in the lack of competence. My vehicle was taken there ( third party by the body shop ) after it had hit a moose. I made a point to follow up with LADS and describe in detail what the issues were and even offered to speak to the mechanic ( which happened to be the owner ) or come down to demonstrate the issues that I was experiencing. I specifically told them that they would need to test drive the vehicle, a reasonable request I thought, to duplicate the noxious smoke that billows out of the engine bay once it warms up. This was obviously not done or they would have realized exactly what I was referring to. I couldn't be more disappointed. To top it off, they had the vehicle for over two weeks and now it will have to go to another mechanic.
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November 2023 by Adam Dakin
This is by far the best shop I have dealt with in the city! Good quality work for a fair price with incredible customer service. The staff are friendly and knowledgeable and you get that old school customer service that is so missing in this day and age. The team at LAD's has done multiple repairs on my 62 Lincoln over the past few years and I will be returning with all my vehicles going forward, I wouldn't take them anywhere elseServices: Electrical repair
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October 2023 by Marsh Duncanson
Absolutely superior experience. Everyone was very professional from start to finish. They addressed my car issues comprehensively and realistically. I will definitely return.
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September 2023 by Inkus Derick
They may have good customer service, but their priority seems to be billing rather than providing a positive experience.I will save you the story,I wouldn't recommend this shop.Service: Auto engine diagnostic
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August 2023 by Chris Opines
Excellent experience! On time, on budget, no surprises. Friendly service from all the folks I interacted with. Central location is easy to access. Highly recommend.Service: Air conditioning
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March 2023 by Freda Hart
High price, low value, bare-minimum effort, no genuine care for the customer. There are SO many other indie shops that provide better value and actually care, please support those shops instead.
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September 2022 by Murray Voth
Thank you Dave and team for hosting my SMART Course training. The training room was fantastic and the catering was as well. My clients really enjoyed the experience as well.
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July 2022 by Nicole Galeski
LADS has been great! We take all four of our cars there for repairs and maintenance. We trust that there aren't any more 'issues' with the cars that we seemed to have when we took it to the dealership. Honest and hard working. We love the Dansereau clan!Services: Engine repair
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June 2022 by Ed Straw
I have my Alfa Romeo Spider serviced here and they do an amazing job. Last heroic expert was to find a power drain from somewhere in the system. They found it and fixed it and gave me a discount on the price because it took longer than they expected. They are honest folks.
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June 2022 by Jen Waterman
Wow! Unbelievable service at Lads! Everyone from Courtney, Brittany, Josh & Dave! I will 100% be back AND tell everyone I know! They are honest, reliable, and stayed within my budget! Thank you!Services: Vehicle Inspection
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May 2022 by Adam Giasson
Always a great experience at LAD’s. Samantha is always fantastic to deal with, tires were switched out seamlessly and very quickly. I always recommend this shop to anyone who’s looking for somewhere to take their vehicles to for servicing needs. 5/5!Service: Tires
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May 2022 by Ron Harry
Lads is extremely professional. Dave an the staff are excellent from the point you call to the end of your service. In the automotive repair industry it doesn't get any better than this. I have been going to LADS for 30 years. Cheers RonServices: Transmission
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May 2022 by Richard Barrett - Hamilton
I was kept informed about progress of the work, additional work required was carefully explained and vehicle was returned on time.Very pleased with service.RichardServices: Steering & suspension repair
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April 2022 by wes martin
Took my class A RV in for a safety/ break inspection the other day. The team at L.A.D.S was fantastic and honest and pricing was great. I will always use this shop if needed in the future. A+++
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April 2022 by Barrie Howden
This is a great auto repair shop. It's immaculately clean, employs friendly competent staff, and is well managed. Today I had them install a vehicle immobilizer system and a day-time running light kit on my truck, as required to import it to Canada. They completed the work within the estimated time and quoted price. I would highly recommend them!
