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March 2024 by simran
We had the pleasure of witnessing Rose and Aquille’s exceptional customer service when they helped my elderly father replace his car key battery one Saturday morning. Their kindness made the entire experience go super smooth. My father has been a longtime Mercedes customer and despite it being a busy day, her warm demeanor left a lasting impression, and we're truly grateful for her assistance. Aquille took the time to assist us with patience and expertise by even testing if the battery worked properly before handing the keys back. Their professionalism and dedication to customers exemplifies the highest standard of service.
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November 2023 by Candace Ngai
I recently purchased a certified preowned GLC from Mazen A. The day i picked it up i didn't even recognize my car. It had the classic red bow on it, exterior and interior detailing done and that all over ceramic coat shine! Nico G expeditiously handled the agreements, finances and saved me a trip to the registry. Jessy M gave a detailed delivery of what each button does in the car. If this is the preowned experience, i can only imagine what new is like! Next time! Cant wait to see what the service experience is like! Highly recommend this MB dealership and all its professionals.
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August 2023 by Lauren Gonzaga
I bought my first car here and my salesman Arif went above and beyond for me. He was extremely helpful and made the process super simple. It was an overall great experience with him and everyone there.
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August 2023 by Jesse Gawryletz
Had a great experience here this morning, Arif and John were so helpful and accommodating in all aspects of purchasing a new vehicle. Great people, great service and i left with a beautiful ride and big smile.
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May 2023 by Lyman McKeown
I recently purchased a car here and I was very pleased with the experience. There were no hidden fees and no pressure to buy and I got a fair price for my trade in. Both Nico and Daniel were very knowledgeable, patient, friendly and made my purchase a breeze. Jessy the delivery specialists quickly and efficiently ran through the car's features and helped me feel comfortable in my purchase.Excellent experience all around
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May 2023 by Gwen Ziegler
A great big thank you to Arif Budhwani for giving us a great car buying experience. He was professional,knowledgeable and a pleasure to deal with. I love my new GLE450. I would highly recommend purchasing your next vehicle from Arif and staff at Mercedes Benz downtown Calgary.
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April 2023 by Ruby Sahota
This was my second time coming back to this location and let me tell you their customer service is top notch. The process from viewing the car, to finalizing the deal was so seamless. I’ve never felt so relaxed! Arif was so welcoming, so professional and ensured he took care of all my needs. Nicco was so professional and was so proactive in keeping in touch with me which made me come back to this location lastly Jessy Mei the delivery specialist walked me through all the features in my car, took the time to download the app with me and was so patient. Jessy truly demonstrated that he does value each and every client. I was blown away by his professionalism. This location has the best staff hands down and their customer service is top notch that no one else can compare to. Thank you so much Arif for the lovely gift and making this experience so amazing. I will defiantly be referring friends and family to this location. Thank you for every thing!
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December 2022 by Morwat Sherkhan
Bought a per owned car from them, second day of ownership car's power shuts off while I was driving on the highway. Be cautious when buy car from them not sure they properly inspect it as this could have damaged the car or even hurt someone. The battery was a cheap aftermarket battery, they offered to get the battery but not actually install it ended up going back and forth many times till I decided to just fix it myself. Would not expect this from the Mercedes brand. There were a few other little things not disclosed when buy the car as in sunroof wasn't working front cameras had a malfunction and rear entertainment system didn't have a remote.
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August 2022 by lynn Barchuk
I purchased a pre-owned car here and was really pleased with the service. Nico answered all my questions and everything was ready on time. They even did some extra touch-ups which I did not expect. I recently had my mechanic go over the car and he was impressed with the excellent shape it was in. I have bought certified before and this was not the case. It was nice to find a place I could trust.
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August 2022 by Justin Dabu
The team at Mercedes-Benz went above and beyond to deliver a great car and exceptional experience. Thank you Charlene, Nico, Arif and team!
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May 2022 by Kenton Gryckiewicz
Great experience. Easy to talk to team. No upselling, very reasonable and nice.
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March 2022 by Kirk Schornstein
Very patient and honest work. Highly recommend if your in the luxury market
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March 2022 by Kelley Cheetham
Had an amazing experience buying my car! Nico and Robin were both awesome, and a pleasure to deal with. Cant recommend this place enough!
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March 2022 by J Douglas
Excellent experience. Professional, efficient and very attentive to my needs. I would certainly highly recommend them!
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March 2022 by Kevin Scott
Russ went above and beyond! Great experience! Highly recommend them.
