Mattress Mattress is a family-owned business in Alberta known for its friendly and helpful staff. Customers have praised the service received from sales representatives like Teo and Sheldon, who are noted for their knowledge and willingness to assist. Many shoppers appreciate the time taken by the staff to explain mattress types and features, ensuring that customers make informed decisions. Reviews highlight positive experiences, including one customer who felt welcomed even close to closing time and received thorough assistance in selecting a quality mattress at a great price. Teo, in particular, is recognized for his outstanding service, helping customers find temporary solutions when needed. Sheldon also received commendation for making purchases easy and for managing delivery arrangements effectively. While there was a minor issue with a purchase that led to confusion regarding the mattress and base compatibility, the company showed a strong commitment to customer satisfaction. After contacting the main office, a resolution was reached, restoring the customer's faith in the business. Overall, Mattress Mattress is recommended for anyone looking for a new mattress, with a focus on quality, service, and supporting local business.
