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February 2024 by Brittany Gross
I have been coming here for over 10 years. 2 vehicles and several sets of new tires. What I had experienced last Wednesday was really disgusting and sadly disappointing. It was a gentle man who said he was a mechanic. Ok so what right? Well I came here for my tire pressure check up and each time I come here I get 51psi put in my half ton truck tires. Each and every time. This gentleman without any warning was very rude and disrespectful, what he said was “I am a mechanic and I say it takes 35psi” so I was left dumbfounded because like I said each time (for 2 years - newest set from here) I get 51psi. He then slammed my drivers side door and I said I’d do it myself so he whipped the cord against my truck and closed the garage door. Bay #9. I then had to flag down a worker (who was kind) and refer to him my experience with this certified mechanic. I have never cried when someone has been overtly rude to me but I drove around the corner to the Chuck e cheese parking lot and cried. It took me a while for me to even waste my time and write this review. I don’t normally do this. This time however I believe the public needs to know. After over 10 years good business, I will never ever come here again or recommend anyone to do so. One off guy having a bad day? Sure. But from my regular business and knowing that each time that I’m there I get 51psi put in only to be laughed at and talked down to. Nope never again. My family and I will find another tire service station. Some place where they respect and value their customers. I don’t know if this gentleman has been dealt with don’t care to be honest. I’m not caring enough to find out. Just a polite warning to whomever come here for mechanical service work or tire repairs.
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January 2024 by Heavy D
Had my truck lifted here, new tires, ball joint replaced , alignment, oil changed, and cv axle replaced.. They did an excellent job.There was a seal leaked on the axle seal after but they did not charge me to replaced it when I brought it back.Now that’s what u call service.I like to thank Bryce and Chris for their professionalism.This will be my goto shop on my vehicles from now on.
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January 2024 by Habon Hassan
The breadth of my experience was with the manager Bryce. Such a warm, professional and amazing human being. My car was stuck across the parking lot from fountain tire during a winter freeze in Calgary. All the other vehicle maintenance/car shops told me to tow my car and they will get to it when they could due to backlog. I spoke with Bryce. He graciously offered to walk across the parking lot in winter conditions and try to boost my car. He came and he realized my car didn’t need a boost. My alarm system was messed up. He quickly fixed it by manipulating the alarm system and my car immediately started up. I drove home and could not be more thankful. Any future issues with my car, I will solely trust Bryce and his team. Excellence, efficiency and true professionalism is what Bryce and his team are about.
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December 2023 by Rachel Maclean
This has to be THE BEST tire shop in the city. Great service. Fast and easy. They also don't try to over charge you. They are professional and get the job done right. Also, the people there are wonderful. Can't say enough about this shop, but they all deserve raises!
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November 2023 by E3 CONSTRUCTION LTD
Changing our summer tires over to winter. On my way, my wife texted me that that windshield washers spray wasn’t working. Mentioned it to Bryce he quickly source the part and had his technicians install. Left within the window of time they promised, with new tires and working windshield spray. Best of all, left feeling better about the world around me. Thanks Bryce.
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November 2023 by Rusty Nicado
Came here october 9th to have my car looked at. Told them prior that car is showing multiple codes and was told to bring it in because they can fix engines. 15 mins later guy at reception said he ask tech to stop because of the codes and they are unable to fix it therefore, i'm better off to take it to dealership and charged me $86 Dollars only to tell me things i already know? Worse shop ever. Don't waste your time and money here go somewhere else. Never going back to this shop! I would give this zero star if google allows but unfortunately can't.
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November 2023 by JR Boogerd
I’ve been going to this shop for years and years, through two or three different ownership/management changes. But even with those the staff have always been top notch and friendly.
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October 2023 by Mike Oxford
Had an appointment at 1pm for 2 valve stem replacement. They got my car in at, wait for it, 1pm. Had a look at my situation and discovered a structural issue with one of my front tires (an abnormal sidewall bulge). So can't remove the tire from the wheel. Within the next 2.5hrs they managed to find appropriate size for my car, that's the hard part since my car has wierd tire size, get them delivered, install, and get me on the road by 4pm.Damn... that's the way it is should be done. Shout out to Joe for fantastic customer service and a little discount to boot. Thanks to all that got me safely back on the road for my 8hr drive to work tomorrow.
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August 2023 by Kerri Nickel
Good service, always on time or quicker than estimated, and friendly. Worth going back as a repeat customer for tires, oil changes and brakes.
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July 2023 by Kala Walton
These guys just made my morning helping me out! Power steering rack needs to be replaced in my car cause it’s leaking power steering. I have an appoint next week but until then I have to keep topping up. I was extremely low and had run out and I am from out of town. Really great service. So appreciated!!!
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June 2023 by Robert Jensen
Always excellent customer service! Jackie is the best!!!
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June 2023 by Aaron Thompson
Was accidently booked at an alternate location for a flat tire, this location was able to fix and get me in on short notice. Top notch help and would recommend.
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June 2023 by Derek Pearson
I spent $2200 to get Catalytic converter replaced on my vehicle and got it back with my brand new battery (not even a year old) just roasted, where it can barely hold a charge for a day. Engine oil all over my engine and runs terrible now. My vehicle is old but it runs worse than without the Catalytic converter. I didn’t realize I was handling it over to butchers. Don’t go here for anything mechanical. Never again.
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December 2022 by John Wong
Very helpful crews to unlock my wheel nut.Thanks!
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December 2022 by Jennifer Truong
From my very first visit to this location I was super pleased with the service I was given. Every staff member I spoke to were super patient and always tried to answer every question that you may have. Not to mention their team is super efficient, I have had three appointments so far with them and each took no more than an hour before I was out of there and no issues moving forward. Definitely would recommend this fountain tire!
