-
May 2024 by Yulia Bondareva
Good service at CSN Calgary Downtown. Great communication. Highly recommend.
-
May 2024 by Nia Dore
Nice car & Great service. Thank you kindly!
-
May 2024 by Pierre Drouin
Very knowledgeable and friendly staff. Great workmanship. Will recommend
-
May 2024 by christopher okuku
Thank you for fixing my car and bringing it back to an excellent state. Much appreciated.
-
May 2024 by Corey Sandquist
Happy with the service and responsiveness. The team kept me updated and made the whole process as simple and easy as possible.
-
April 2024 by Rhonda Barad
The team to extra steps to make sure the job was done to perfection.
-
February 2024 by George G
My wife went here to get a quote on minor vehicle damage. Cameron told her that he couldn’t provide a quote himself, and it would take an hour to input the details into the computer so he would call her when he had the estimate. Three days later she phoned back as she had not heard anything, Cameron said he would provide a quote by the end of the day. The next day we got an email saying that another file came through which took priority and he had forgotten about her quote. But not to worry, because he would send it to her as soon as possible. We waited another week and still had no response, deciding to take it somewhere else. The new repair shop provided a quote on the spot, and we had the car booked in that week. It’s been over three weeks now and we still haven’t heard back with a quote. Thanks for nothing!
-
January 2024 by Sam Ranieri
Poor workmanship and don't cover it with their warranty. I had a bumper repaired with them; it literally fell off on the highway. They told me it was "possibly" my fault, so they wouldn't cover their poor work with their "worry free warranty." Avoid this place. Their website boasts "Quality Repairs - National Warranty - Customer Satisfaction". I wish I received any one of those promises.
-
January 2024 by Matthew Laird
Horrible experience. I ended up taking my car else wear after it sat for an entire week without having any work done- even though the parts had been ordered and arrived.I had to request to receive an estimate multiple times. Parts were ordered without an approved estimate. I was then prompted to book my car in as parts had arrived, still without seeing an estimate…Once I brought my car in and dropped it off, no work was done for a week. When I called to get a status report, I was told Carstar had tried to contact me “multiple times” to sign off on the work before they would start.I had no missed calls, messages, or email. I had Carstar check my contact information on file and it was correct. I believe this attempt to contact me was a lie.After these two events I picked up my car and brought it to another shop.
-
January 2024 by Sarah Moss
The mechanic they used wouldn't actually inspect the vehicle only took for a test drive and said it sounded fine. We had a tire pop off and damage the vehicle. We had to call and email and be angry with them before they had their mechanic take a second look and run diagnostics testing which they found hundreds of dollars of.damage. DO NOT GO HERE.
-
January 2024 by Sam R.
Poor workmanship and don't cover with their warranty. Had a bumper repaired with them, it literally fell off on the highway. They told me it was "possibly" my fault, so they won't cover their poor work with their "worry free warranty". Avoid this place..
-
December 2023 by T R
Absolute garbage. Got into an accident with a brand new vehicle unfortunately. Went to this company because of their “rep” for repairs through insurance. Did a horrible job. Couldn’t alight my front bumper, drivers door and hood. Also painted my damn bumper the wrong colour and it’s looks ridiculous. Shops excuse was “this was as close as we could get it”.
-
October 2023 by Paul Belanger
Front bumper replacement. These guy's exceeded my expectations. Super friendly staff and a job very well done. Highly recommend.
-
October 2023 by Amanda Allan
Carstar handled my insurance claim work for a recent accident. Cameron and the team were so kind and understanding and kept me informed throughout the stressful process. You can always get in touch with someone there and they are prompt, helpful and caring. My car was returned to me looking and running well. Thank you CarStar.Services: Steering & suspension repair
-
September 2023 by Peter Skora
Very high quality work. I was impressed at the dent repair and repainting - it looks flawless under any angle/lighting. Even hair line cracks in the paint on the inside of the door were addressed and the panel was resealed (where the end of the sheet metal is folded back on itself).It took a little longer than originally estimated but my main concern was that it got done right, which it did. At pickup time I noticed a small gap between a plastic trim piece and the door, it was quite minor but I'm very particular. I pointed it out and they were very understanding of my concern, and courteous about it. They immediately took action and had it fixed in no time. I could not be happier with the quality.Services: Painting