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May 2024 by dm cmens
Chris at CARSTAR has helped me out on more than one occasion. Sometimes with big stuff and sometimes with little stuff. And always top-notch service and results. This is a business that operates like it’s in a small town. Which is kind of what Bowness is. This is really old-school customer service. Remember what that was like? It is few and far between these days.
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April 2024 by Bill Porochnuk
Winter happens, parking lots happen and accidents happen ... and like they say at CARSTAR .... it's where accidents un-happen ... and they do ! The whole process was seamless and fast ! Chris and Linda provided excellent customer service and kept me totally up to date on the progress of the repair. The work was awesome ... the damage is gone and the car looks completely brand new. I highly recommend CARSTAR Bowness, should an accident happen to you and your vehicle !!
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April 2024 by Jennifer McTighe
Car repair in February following an accident in January. Very pleased with all aspects of the service provided. From the original estimate appointment to the completed repair we were kept informed of all aspects of the process. Any delays or other issues were immediately texted to us as was the confirmed pickup time. Would certainly use again and recommend.
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January 2024 by Margaret Venables
Chris is the best.He is very kind, honest considerate and a truly amazing person.He has gone above and beyond for me.Chris and his team at Carstar are absolutely wonderful.There work is top class. I would have no hesitation in recommending them.You won't be disappointed. First class service from start to finish.Thanks Chris and team.Margaret.
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December 2023 by Jin Xing
Couldn’t be better.
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December 2023 by Mark Teslak
Awesome team at Carstar Bowness!Great people to deal with and amazing repairs to my vehicle!
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November 2023 by Mike R
Picked up my vehicle today.Work is excellent!Price was very fair and there were no charges beyond the estimate.Work was completed on the original schedule.Staff are amazing.Loved the updates along the process.I would absolutely use this shop again and would recommend them to anyone looking for an honest and reputable body shop.
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September 2023 by Brian Hwang
Really helped me out in a jam with fantastic service! Wouldn't go anywhere else!
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June 2023 by Laury Bell
5 Star customer service. The whole process was seamless thanks to Carstar Bowness.
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June 2023 by Kelly Cartman
Picked up my Mum's car today. What they say is true! It was like the accident unhappened! Very kind and friendly staff! Went above and beyond! Much appreciated! Thank you! Would not hesitate to go back if ever needed. (Estimate was $5 less than the other one I got). Honest place! L.C.Service: Body & Trim
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May 2023 by Najeeb Burdi
I don't want to waste my comments to these not professional people .if you want to waste your money and to be ripped off go to their locations. Otherwise....find a good oneService: Body & Trim
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May 2023 by Lucille M
Carstar Bowness is an exceptional body shop. The customer service is unbelievable. The quality of the work impeccable. Not only did they do a superb job replacing the bumper on my vehicle, they sent an email everyday keeping me up to date on the progress. The bumper actually fits better than the original and of course is exactly the same colour. Red is sometimes a difficult colour to match but they nailed it. They even detailed the inside of the vehicle and washed the outside at no cost! You don’t find customer service like that anymore, just amazing. Then I requested my vehicle be ready before the weekend, Chris actually met me after hours on Friday night just to make sure I got it back in time. Wow, very professional and so friendly too. No hesitation in recommending Carstar Bowness to my friends or anyone needing work done. Thank you so much Chris and Linda.Services: Painting
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May 2023 by David Schey
Excellent repair job, great communication and friendly and professional staff. I would highly recommend!
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March 2023 by Tim Olheiser
I used the online site to try and obtain an apportionment for an appraisal. When I arrived I was informed they have no scheduled appointments, and the online appointment was no texted to me. I am still waiting for them to contact me, past my initial contact. I, with help from my insurance broker, have used another appraiser, and a different shop.
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February 2023 by Jaeyoung Kim
Christopher and his team were an amazing team to deal with. From the estimate to repair, every step went smoothly without any unexpected surprises. They were very reassuring and made us feel a lot better emotionally about an extremely stressful situation after my mom's MVA. We will never forget how amazingly we were treated by them and we are very impressed and thankful for that. They did an amazing job fixing my mom's car, it was even detailed and cleaned like a brand new car! We can't say enough nice things about this place. Amazing customer service, extremely fast, knowledgable, thorough, and especially caring. It was a fantastic experience. If you ever need anything done to your car, Carstar Bownesd is definitely the place you should go!Services: Body & Trim