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December 2024 by Janet Newediuk
Just sent a package to a US address. The young lady at this outlet was friendly and extremely helpful. This is the usual service I expect and always receive at this location.
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December 2024 by autumn
Not very demure and not very mindful
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December 2024 by Ash R
Don’t come here often thankfully, but when I do I’m met with rude staff. Indian girl working tonight (Nov 6 at 7:30pm) was rude. No hello, or have a good day. When I gave her my package she just scanned it, looked at me and said ‘it’s done now’ and walked away. Typical service from here. Don’t expect much more. 0/5
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November 2024 by Ahmed Raja
This is the third time I’ve experienced poor service at this location. The staff is unprofessional and rude. Today, I went to pick up a package and presented both my ID and proof of address, but a woman named Eileen insisted that my son had to come in with his ID or sign the back of the notice. For the past 14 years, I’ve had no issues retrieving packages with the appropriate ID and address proof. Eileen, however, seemed more interested in causing frustration, citing concerns about fraud. This level of service is extremely disappointing and frustrating.
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September 2024 by Patty McRoberts
Staff with red long hair lied to me that it’s has a tracking number
And later found out my friend not received it I
Over a week now
There was no tracking number
Fricking pissed !!!! 😡😡😡😡😡
Totall lost $20
I have to start all over again
F! F!
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September 2024 by Cody Davies
I called & visited the Canada Post office at 8888 Country Hills Blvd NW, Calgary, and was fortunate to be assisted by Lucy. Her patience and understanding were exceptional, providing a level of customer service that was both supportive and kind. Lucy's professionalism made my experience at Canada Post not just stress-free but genuinely pleasant. Her dedication to customer satisfaction is a testament to the quality of service one can expect at this location. Thank you, Lucy, for your outstanding assistance!
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February 2024 by Imrana Visram
Friendly, helpful and professional staff! It’s a bit out of the way but I chose this location because of exceptional service.
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December 2023 by Sazia Tasneem
Should be zero or negative stars or no stars at all. One punjabi girl is too rude and she is pure pain in the b… misbehaves and argues with clients, gives wrong information and not attentive. Poor service in christmas eve spoiled the holiday mood. They should be trained on friendliness and courteous service with smile. Very uncouth and no manners.
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June 2023 by Frank Y.
There have been times I also had to wait in line because the person in front is taking forever and all I needed is a quick parcel pick up.Sometimes there are just some people who walks up, unprepared with 1000 questions. Staff there has been kind and polite with me. If I happened to walk in on a lineup of ten people, I just had to patiently wait until it's my turn. That is a first come first serve basis service. I am nothing but thankful to the staff at this post office location.
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May 2023 by Mckynzie Brown
Very unhelpful and rude. Waited in line and when I got to the counter was instructed to go tape my box shut, but multiple return labels needed to be scanned before they were put inside. When I was trying to ask questions she kept walking away from me. They were telling me to buy their boxes but I’ve put multiple return items in one box before. Ultimately had to go to another location because I couldn’t get service here.
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February 2023 by Logan Wilson
By far the worst post office there is. They claim packages aren't there when I have numerous emails saying it is there. Incredibly slow mismanaged staff that are more incapable than trained monkeys. 2023 and no changes, still abysmal.
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January 2023 by Holly Parsons
Terrible service and rude staff, I tried to ship lettermail but the old lady refused to accept it, despite the fact that the package fit through the slot template just fine! She was condescending and repeatedly telling me it has to be under 2cm (which it was) as if I was a child. I got fed up and went to a different post office and they accepted the package saying it was perfectly okay to ship as lettermail; confused as to why this post office didn't accept it. Not surprised with the amount of negative reviews here!
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April 2022 by steve mowvley
Closed on a Thursday at 1 pm. Told to pick up keys to post box today. Terrible service.
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April 2022 by Greg
I had a similar experience today. The person at the counter pushed my envelope into the slot and raised it to me saying it was too big even though she had pushed it in enough for it to stand up, and with but a firm little push my package went through, but that was supposedly too big! Ridiculous.This particular time there had been a line up of not many people (four) but the person at the til was having some problem with a person's expresspost package. Not sure why though since this customer service rep has been working at this location for years now. Fortunately, a more experienced person was there to help, and she stepped in and quickly fixed the problem. I had the impression that this other person was there to help guide things given the problems this branch has evidently had.In general I can say I haven't had a lot of problems here, but I do understand about the older woman who used to be here and her attitude which was bit abrasive.I came back later again with my repackaged envelope and the line up proceeded quickly, and my envelope went through the device okay this time.Overall a so so experience. If my envelope had been allowed to be mailed the first time I would have given a better rating.I also experienced for the first time the new keyboard that I had to press some keys on which had almost unreadable small print and some questions which seemed unnecessary. Maybe this is one reason why the lineup didn't move as fast as one might expect. Plus during a pandemic do we really need another device that we have to touch. No one was cleaning off the keyboard and I wondered how many people had touched it before me. More stupidity.
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April 2022 by Zed Linski
I want to give this place more than 2 stars because the people are usually polite and courteous but the sheer incompetence leaves me with no other option. Multiple times they have told me my item is available for pickup only to come in and have them tell me they just cant find it and to come back another day and maybe they'll have it by then. Seriously? I have to come back multiple times to pick up a single item? Apparently that's how it works only at this post office. Shame cause my mail lady is great but these clowns are not.
