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August 2024 by RedStarr
Waited two months for a quote. Apparently they only do collision work no bondo fix’s.
cost more to replace a panel than the vehicle is worth. Technically my vehicle would be a write off. WTH?
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June 2024 by Eric Moon
I recently had my Palisade repaired at this shop, and the experience was exceptional. The staff were incredibly kind and friendly. In particular, Jay, the manager, was very nice and considerate. I highly recommend this shop for their outstanding service.
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June 2024 by Simon Wong
Summary: They don't do the small things right, so I wouldn't trust them on the big things.
Long form:
Mostly pleasant staff, but I had to deal with a bad apple or someone on a bad day (Jay I believe). Job was an insurance claim. Body work was OK. I informed them of an AC issue, they said they would "run an analyzer on it", they did not do that. I asked where my VIN sticker was, they said "we'll call you back", years later no call.
(Note this was a job from 2-3 years ago. I only put the review up now since I was looking for the VIN sticker and was reminded of this.
I re-discovered the AC issue the summer after when having to refill my refrigerant every 3 weeks. Checked the job list, did not see any job related to AC. Didn't bother to call this shop since I didn't care to deal with the headache of the bad apple again, I'd rather pay out of pocket to not to deal with them so I ended up getting my AC fixed elsewhere.)
EDIT: Since the owner responded, I called them. They were again, unhelpful and deceitful. They said they would not resolve the outstanding VIN issue, refund, or even provide credit.
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June 2024 by Mario P
Went to fix my Honda Civic 2022 on Edmonton Trail location.What a great customer service and my car was fixed in 1 day. I highly recommend this shop. Thank you good people from this location.
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May 2024 by Anthony Fucile
After colliding with an animal, I brought my truck to Boyd on Edmonton Trail. Jay and his team provided an exceptional experience from start to finish. All of the staff were very friendly and professional. The work they did was flawless, my truck was clean inside and out when I picked it up, it was completed in a timely manner, and they had accommodated my difficult schedule. Jay took the time to ensure I understood the extent of the damage and how it would be repaired. I will be back for all my future autobody and glass needs.
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March 2024 by Micky Singh
Amazing customer service and the work they done were brilliant. Very respectful behavior, and they greet you with a smile on their face. Thank you for your excellent customer service. You guys have done an amazing job on our suv.
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February 2024 by Leanna Reinbold
I would highly recommend this place. If you want a fair and honest assessment, this is where to go. Jay really helped me out today, and I appreciate it immensely. I stopped in hoping for a quick assessment of the damage to my vehicle. They were swamped, and I needed to have booked an apt. ahead of time. However, the manager- Jay, made the time to come out and take a look at my vehicle anyways. He gave me an honest assessment and then on the spot buffed out the scratches, leaving me feel relieved and satisfied with the outcome. I was very grateful to not have to go through a huge process and spend a ton of money. Thank you for your time and help! I will be back again and recommend you to anyone who needs autobody help!
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February 2024 by 60 and change
If you need an honest, fair and highly professional experience, you'll never be sorry for taking your vehicle here. Each time I've taken my vehicle here, they treat me with kindness and make my vehicle whole again. Then, they stand behind their work!
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December 2023 by Rika
Very helpful and friendly staff, Brenda is the best
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October 2023 by Osama Sobhi
EDIT: Response to the owner:The location did not reach out, we reached out to them to have the issue resolved. They chose to not resolve the issue whatsoever, our hood is still misaligned and the washer fluid hose also appeared to be cut and not reattached, we had to have this fixed at another mechanic shop. I would not recommend this location whatsoever.Original Review: Not a good job done, would not recommend
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October 2023 by Michael Wright
I recently had some bodywork done at Boyd’s Auto Body on Edmonton Trail. The entire experience was completely flawless. From the front desk to the manager, who explained everything that they were going to do, I felt very well taken care of. The work was excellent, the staff were courteous, efficient, and very knowledgeable. I cannot recommend Boyd’s auto body on Edmonton Trail highly enough.Services: Painting
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October 2023 by Jon Grunewald
Everyone at Boyd's was amazing, they were helpful, and did an amazing job on my truck! I could not have been happier with the work they did!
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September 2023 by Jordan Andersen
I had no problems they were good.
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August 2023 by Sam Says
Boyd edmonton trail did a fantastic job to my car ,i had a very good experience with them .office staff take care my claims , manager Jaison was very friendly updates the status of repair and also did excellent work on my car .fixed all scratches polished my car even they clean inside as new ,removed all stains .i am happy and definitely I will recommend boyd edmonton trail to my friends and family thank you all crew at this shop
Special thanks to Mr Alex
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August 2023 by Electronic Music Centre
Great shop to go to. They practically repaired my entire car back to its original state. You couldn't even tell it was in an accident. Replaced my side mirror for $120 and reattached my front grill for free. Can't say enough good things about this place.
