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November 2024 by w j
The tag price is 129CAD, when i pay, they charge me 160CAD. Than i wait so long time . I check google review, not only me, so many people have the situation like this. Did they do it on purpose or did they make a mistake, if it was a mistake, why did the same thing happen to so many people?if it was not intentional, why do they keep repeating the same mistake?
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November 2024 by Jessica Van Viegen
I had the absolute pleasure of receiving exceptional customer service from Amhar at Best Buy this evening. He was so determined to make sure I didn't leave without my new Google Pixel 8 that he stayed past the store's closing time – along with his dedicated team – just to help me finalize my purchase. It’s truly rare to encounter this level of commitment and care in customer service, and I’m beyond grateful for the kindness, patience, and unwavering assistance Amhar and his staff showed me tonight.
Their willingness to go above and beyond, even extending their hours, made all the difference. They absolutely deserve 5 stars and two thumbs up!
Thank you, Amhar and all of Best Buy staff for making my experience outstanding!
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October 2024 by Ray Chen
I had an issues with the product and Russell helped me out with very nice service attitude!
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October 2024 by Isabella Laurie
Its a great location but the employees not so much. Particularly Verdant. I had taken my laptop taken in for a ram upgrade. After he handed it back to me, I had a gut feeling something was wrong. I was right, my laptop would not turn on. We waited 10 minutes and it still didnt turn on. He had to reopen my laptop and reput in the ram a second time.
I am a VTuber, I have viewers to stream for. Employees should check automatically afterwards if the PC will turn on, not just hand it to you and think its working. Imagine how this would turn out for other customers, they leave without checking their PC and when they get home, its not turning on just to go back to the store and be like what the heck.
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October 2024 by Mark McCaig
I just had one of the worst experiences at this store. The customer service was absolutely pathetic. No one seemed to want to explain any products and it took looking for someone to help to get any assistance whatsoever even though the store was almost empty. When my wife commented on the lack of service we were hustled over to a till where comments couldn't be heard by the 2 other customers shopping nearby. The cashier (supervisor) was extremely rude because we complained. To top it off no one told me I required a USB-C to charge so I had to go out again to purchase one, obviously not at this store and I'll never buy another thing there.
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October 2024 by Iuliia Shmagina
No iPhones
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October 2024 by John
They managed to deliver the worst experience from all aspects.. staff who have zero knowledge about the product, customer service at it lowest, and no parking space. Perfect example of how you can have the best location and the massive capital investment, but zero understanding of how to do business
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September 2024 by Must Have
Huge shoutout to Jay Pandya who has been of great help to me and my husband. He gave appropriate recommendations for the products we are looking for. Excellent customer service!
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September 2024 by Del Mar
I love this place ?
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September 2024 by SS
We just dropped in to have a look and finished with TV in our hands as that was very good deal. All the staff assisting us were helpful and provided fast & food service despite of the end of the day before closing.
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September 2024 by Gus Hay
Currently awful! Do not EVER attempt to or try to Purchase any Gift cards from here!
I purchased some gift cards and have been going through a nightmare.
Stage 1.... Gift cards don't redeem!. That's kinda the point no?
I have been back 4 yes 4 times to try and sort it. The staff have been great BUT.... I've walked away without a resolution (not their fault)!
A Major player in technology as they are? Ready to sell you $9000 of a TV? But can't sort out $800 for someone to buy a steam deck?? Soooooo bad
Again not the individuals fault but set up to fail.
Would not recommend even if you think "hey I should do it with them as surely they know what they are doing"
They DON'T
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August 2024 by Christine Tivas
I was looking for a new laptop and was thinking of moving over to Apple from a PC. I was immediately greeted and introduced to Akshay in the technology department.
He was very thorough in asking me what I was looking for, listened to my concerns about working on a new operating system and gave me fantastic options with the pros and cons of each outlined. He truly considered what was best for me. I left with my new Apply Air and felt as though I'd made the best choice.
Akshay really understands the concept of customer service and I would say is an ambassador for Best Buy.
Although I live in Canmore, I will come into Calgary whenever I need something related to Best Buys inventory just to work with him.
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August 2024 by woo Shoots
Why the Customer Services are so rude there?
Tbh is better buy at Amazon so we don't have to deal with the lack of politeness in this terrible store
Also when I was there trying to buy a computer there were 3 robberies in a period of 20 minutes
This store should be shutdown
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August 2024 by Sv Dov
I am very happy l enter this store . Met a very nice guy Alex . He answered all my questions about dishwasher and helped me to choose the most good one for my needs. To say l am happy it means to say nothing. I am using it for more than a year and still happy. Highly recommend to chat with Alex and l am sure you will not be disappointed or left without answers. All my next purchases will be with him :) thank you Alex
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August 2024 by Linda C
5 stars for Jodie. She was fabulous and helped us with his office needs. Thanks Jodie!
