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January 2024 by Scott Schmitt
I've thought long and hard about this review. I want to be fair, but I also want this to reflect my concerns as well.Pro's: They did excellent work. The repairs look very professional. Staff are friendly. Facility is very nice. Direct insurance billing. They are close to my shop.Con's: I was promised 3 different delivery dates that were 2 weeks apart. They lied to me at least 2 times about why it was delayed. They are on the pricey side of repair costs. I was without my vehicle for 4 months. 2 weeks of that was wasted on... I don't know what, because they kept promising me my vehicle during that 2 weeks. This next one is not a big issue, but need to bring this up for training purposes... I was told that part of the delay was they wanted to cleanup the vehicle before returning it to me. The only clean part of the vehicle was the parts they replaced. They also forgot to re-install the radio antenna and did not cleanup the glass in the cowl from the accident. Easy enough for me to do, but not what I would expect from them.Mitigating Circumstances: Here are some circumstances I know they will respond with... There was a parts shortage due to the Auto Union Strikes in the USA. True, I get this. This is why it took most of that 4 months for the repair. All repair shops had to deal with this. Although this was frustrating, I completely understand this delay. They had an increase of repairs this season. I get this too, I get backed up at work as well and we try our best to accommodate customers as we can. However, when you promise a customer (in writing via email I might add), you need to keep that promise. I was more frustrated in the last 2 weeks than I was the entire 3.5 months prior to this.Overall: Good quality repairs. Low marks on finishing details, promises and integrity. I may look to another company for repairs next time I need it (hopefully not anytime soon).
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January 2024 by Brandon Friesen
Got my VW Touaregs rust repaired on the rear hatch covered under Volkswagens rust warranty. Was expecting a quick rust repair, but the entire hatch was replaced and misc trim pieces. It looks brand new again. They did a great job.
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January 2024 by Eric M Winter
I have had my car worked on twice now, and I will not go anywhere else. They do terrific work, and you can't tell there was work done. The paint is perfect!!! Great job!!!
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January 2024 by Franco Marciano
I have been to this location three times now with different vehicles with all of them being big trucks from dodge 5500 to F550 and F350 and I am very pleased with the work and staff. I have to say in all the years I have had work done to my fleet this has been the best experience. I would recommend this company to anybody.
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January 2024 by air10169
These guys do great work! Very friendly and went above and beyond to make sure my vehicle was done right and talked with insurance on my behalf about things to fix on my vehicle.
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December 2023 by Cesar Pardo romero
Exceptional Service and Dedication at All Makes Collision CentreI recently had my car (VW Cross Atlass Executive) repaired at All Makes Collision Centre (AMCC) and I must say, their service was nothing short of exemplary.From the get-go, Jason, the first appraiser I dealt with, was thoroughly professional. He not only ensured that the assessment was accurate but also followed up diligently with me and the third party to secure the necessary payment to commence the repair work.Miranda Swientach, another appraiser who took over, impressed me with her commitment along as her other colleague; I apologize not rememering her name but she was also exceptional. Mianda kept me informed while waiting for spare parts and navigated through payment issues with the third party, ensuring everything was sorted smoothly. Her efforts, alongside another female appraiser (whose name escapes me, but her service was equally commendable), were instrumental in ensuring my vehicle was not only repaired to perfection but also in reducing the costs for the third party involved.One aspect of AMCC's service that stood out was their immediate arrangement of a rental car when I needed one for work. This gesture of understanding and customer care significantly eased my situation.A special mention to Ray Ng and Miranda for their fantastic news about reducing the repair costs by more than $300 CDN for the third party. My car came back in perfect condition, a testament to their skill and attention to detail.The overall experience with AMCC – their diligence, relentless follow-ups, efforts to minimize costs, exceptional customer service, positive attitude, and the convenience of their shuttle and rental car service – was truly remarkable.Being involved in a collision is unfortunate, but AMCC managed to turn this experience into a positive one. Their team's dedication and customer-first approach were deeply appreciated. I highly recommend AMCC for anyone needing collision repair services
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December 2023 by Luca M
Don't bother. They don't really make an effort to get your vehicle in. Plenty of other shops that will help you out. These guys are a waste of time.
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October 2023 by kelly
Today was the best day! I have a FRS car that I love and I drive all winter! My front bumper because of my driving pulled away a bit from the body of the car so I had to replace my whole front bumper. I did my homework even with Toyota dealership and All Makes Collision was cheaper. I had booked my appointment back in August/2023, but could not get in till October 23rd.I picked up my car today and OMG the front bumper is WAY nicer than my old one!!!!! and not only that, but my car was shining like a dime when I picked it up outside & inside which was a nice little extra. They paid for my taxi home after dropping off my car & paid for it from home to the shop to get my car! WHAT COMPANIES DO THAT THESE DAYS? I love this company from front administration staff to the guys who did the body work on my car!THANK YOU SO MUCH!!!!!Service: Body & Trim
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September 2023 by Darryl Smith
They did an amazing job of fixing my vehicle. It was ready when they said it would be done. Staff is so friendly and helpful. This is the shop you need to take your vehicle for autobody repairsService: Body & Trim
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September 2023 by Napoleon Evans
10 out of 10. Got to have a nice coffee while I waited for my estimate. Also have a nice lounge to wait in. Highly recommend.
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August 2023 by Steve Heinricks
Great staff all very professional. Repair was done in the time I was told. Truck went in clean and was returned in even cleaner condition. They also have a great warranty on repairs.Service: Body & Trim
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July 2023 by Olsa Morina
Very great experience at this location, Ray was extremely helpful and I’m so glad to have taken my vehicle to get repaired here!
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June 2023 by Lea Bjurstrom
All Makes Collision Centre recently installed a new windshield and I could not be happier with them. Professional, friendly, and patiently answered my questions. My vehicle was ready sooner than estimated and it was just like new. Thank you All Makes Woodridge
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June 2023 by John Finlay
All Makes did an excellent repair to my KIA Niro, as good as new. Damage to the lower front bumper and a fender scuff was completely eliminated including perfect 3M film replacement. Jason Lush, the appraiser, was courteous and responsive from the initial instant inspection to progress reports, especially with delays in getting parts in the country for my uncommon model. Totally satisfied!Service: Body & Trim
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May 2023 by Terryll O
I was recently in an accident that required dent removal and paint to my beloved car. I was so happy with the service provided. Not only did my car come back to me flawless, the interactions I had with the staff were above the rest. From the moment I arrived to the day I picked up my car I was greeted with a warm reception. They went above and beyond for me and now I will pay it forward and only use All Makes as my go to for body work.Service: Body & Trim
