“We had a great time while renting their e-bikes!! It was my parents' first times riding one and the staff patiently explained all the features to them. Their bikes are compatible for most heights and are in great condition.”
“Great store, they have amazing brands. Went there last week for skis, and end up buying boots, skis and bindings. Amazing services by Luca, you can tell the guy knows what he’s talking about.”
“My man Liam needs a raise. Brought in 3 pairs of pants to get fixed up but was running to get them in before the store closes at 8. Been trying all summer but I live in Jasper so it's been a hectic few months so far. This upstanding human had me in passed closing to fill out the forms and get my info down.
I still owe you a beer if I'm back in town and see you again.”
10AM - 8PM
121 Banff Ave, Banff“Had the most wonderful lady help me with the Align leggings in your banff store the other day, I think her name was Dimity. She was so helpful finding size after size for me.”
“Nathan is a legend, seriously knowledgeable and patient. He fit me with terrific snowboard boots right off the bat and then related those boots to the fit and function of a rad snowboard. Here we are in September and I'm already stoked for 24/25 season.”
“This store is a must-see for outdoor enthusiasts! Since we're located in Banff, at the foot of the Rocky Mountains, we have the gear and clothing you need for local activities like hiking and camping. Not only is the quality good, but the staff is also friendly and helpful, offering advice on items that are suitable for the local weather and trails. Even if it suddenly turns cold while you're sightseeing, you can rest assured that you'll be able to find items that will keep you safe.”
“Headed into the store just now as there were signs of good deals, and was very appreciative of the staff for the good reccos. While there were reviews below saying the staff were not attentive, I disagree and say that that allowed me to browse & figure out what was available, then approach them when my husband & I had queries.
We had a male staff assist us, who went out of way to show us the ski jackets, outer shells for both men & women, and even advised how what we originally had may work but pointed out as well what we might need to look out for. He even asked another staff for advice and provided tailored reccos, esp after understanding we also had budget constraints.
Left the shop happy as I got a HH ski jacket that was comfortable and met my needs at a good steal. Thank you ! :)”
“Bobby and Deio were amazing! They guided us perfectly to choose our very first sailing rain jacket and the experience was great ?. The best service I’ve had in Helly Hansen ???”