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“Pet Valu’s are pretty standard across any location. Which is to be expected of a well oiled machine.
Where this location stands out, is the staff.
They are friendly in a human way vs a corporate “act friendly” way, knowledgeable about product, and they genuinely care about pets and the customers alike.
What is also nice to see is that the staff work harmoniously.
In this world it is difficult to find staff like this, so if you are reading this and manage this location or this company, give these folks raises. Do whatever you can to retain them(I don’t know them personally P.s.), this is how you continue being a fantastic company.”
“This location is a bit out of the way for me, but every time I stop in they are amazing. Exceptional service that goes above and beyond what I expect. A really great staff here and I highly recommend this spot if you need any sort of help with your pet needs.”
“A one stop shop! Between 3 cats, and 2 dogs, I have to buy 3 different kinds of food, and often this means running all over the place. I went to this store, and they had everything I needed, I was in and out in 5 minutes, and even got a buyers bonus with my cat food, of a bag of treats.”
“Took my 3 year old doodle Moose to pristine for the first time today. I was nervous to bring him to a different groomer than I usually do because he has been to the same groomer since he was 6 months old. Yang was so nice, and did an absolutely amazing job! He did exactly what I wanted. They even put a bandana on him after. Definitely recommend Yang and pristine paws!”
“Woman working at the front till at 11:15am and Tuesday, August 27th was an amazing help. I didn't quite catch her name but she went above and beyond to help me find some sugar free options. She also offered a cart when I was struggling and found a bunch of stuff I was looking for. Excellent service :)
She also let me know about a promo, so I will be back soon. Best bulk burn experience I've had, and I've been to quite a few.”
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“Selection is excellent. Caters to so many varieties of dietary requirements. Frozen section is impressive. Treats are impeccable. The staff is the real treat however. They are helpful and friendly. It’s a lovey, relaxed, pet friendly environment. Thank you for the suggestion of Kangaroo tail. They were an enormous hit.”