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October 2024 by Van G
Worst post office I’ve ever been to.
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September 2024 by Phil Boileau
The line can be long at times. Staff is okay. They don’t always look the friendliest.
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September 2024 by Christine Sinclair
If you don't want to do your job, quit or do not show up for work if you are going to be sulking and unpleasant when asked questions. Will never come back here.
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September 2024 by Hazel
I had the pleasure of being served by a very nice young man called Jagger. He explained about the new bar code for parcels and helped me through the process with much patience
Thanks Jagger
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February 2024 by A. Lockwood
Aweful experience! They do not have a clue what they are doing should bot be handling people's mail.
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November 2023 by Ally
Took me three times to try and return a package and got the be back at whatever time sign once I got someone the lady there was so rude to me about bringing a package back.
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October 2023 by mark nichols
0 Stars why is this place closed during business hours!!!
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September 2023 by Tanya McMillan
The last three times I have gone to this post office to pick up a parcel there is a "we will be back later" sign. Please state clearly what your actual hours are or hire enough staff to cover breaks.
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May 2023 by taitiji
I wanted to get my flat rate box ready (fill the address) while I was waiting in line. There were 2 staffs, one was at the cashier dealing with a customer, the other was working in the back so I asked her if I could get the box(all the flat rate boxes are inside the till?) But she told me to wait in line. I don't understand why she just can't pass the box to me. When my turn came, I had to ask the box again and I had to go to the other side to fill up the address. And I had to wait again for my turn. What a waste of time. I have more and more bad experiences there.Ladies there are always grumpy and unkind. This location is the worst customer service in Airdrie.
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April 2023 by Heather Anderson
Zero stars. I only give one star because it won't let me post a review without one undeserved star. I received a pick up slip for a parcel which included the hours of operation during which I can pick up. I have been to the Canada Post location at Shoppers on 1st Avenue NW twice now, and both times, Canada Post was closed during the hours operation listed on my pick up slip. Total waste of my time, and now I am limited to whether or not it will still be there, as they will only hold the parcel for 15 days. I actually go to work and do my job during the hours I am supposed to be there. Apparently, they do not at this location. It should be closed down, or staffed with people who want to be there to do the job, or, the pick up slip needs to have the actual hours of operation.
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February 2023 by Jagger Reed
Amazing staff, great deals on shipping parcels in flat rate boxes.
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January 2023 by Amanpreet Lidder
This location is close to my house. I went there for pick up my parcel but lady was there She was so rude to me. She said she haven’t received any parcel on my name. I ask her can you please track she was so rude to me and she said no. Then there was another lady her name is Megan I ask her to help me she is such a sweetheart she has so much patience and she helped me really well and asked me if I can come later on the day l really appreciate that and I think she should be the manager not that other lady.
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December 2022 by Caerol Pulsifer
Great Staff, kind, patient, courteous and helpful
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May 2022 by colin bailey
Back to back days on the weekend I have gone to pick up packages at different times in the afternoon and both times there is a sign that reads be back in 30 min. Not sure if they are currently under staffed or what but it is very frustrating to show up during open hours and have no staff to help.
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February 2021 by Shawna Burke
Called to see if my package was there, it was. I said I am coming down now, they close at 8pm, and at 7:30pm I get to counter and was told she just locked everything up and I couldn't get my package as she was having computer problems. It would take 15-20min to load the system back up, well that's still only 7:45pm, with 15min of your work time left. Thanks for the customer service help here!!!
