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“I usually don't come to this branch, as i work downtown Calgary but live in Airdrie. I was moved by the service provided by Doniya & Kate on July 18th, 2024. I literally showed up ti tge bank at 7:56 pm. I needed a replacement debit card, as I was travelling today. After getting verified in the system, I found out from Kate (bank teller), that they were out of the TD debit cards. They had them but they were in the safe at the back. So, it was already after 8:00 & the branch was closed but that didn't stop Kate to help me. She even involved Doniya (branch manager), to help with my situation. So, I could not have a new Debit Card but Doniya figured that I can definitely have the Virtual Debit Card. Doniya & Kate collaborated to get me a new Virtual Debit Card & I was out of there at 8:10 pm. I truly think that these 2 are a huge asset for TD Canada Trust, Airdrie. I hope that they both recognized for going above & beyond. Lastly, I would like to see this kind of customer service at other TD Canada Trust branches across Calgary.”
9:30 AM - 7:00 PM
121 Main St S Unit 301, Airdrie
Banks
Banks
Banks
“Inderpal was very helpful. I would say that he is an asset.I came in without an appointment on a Saturday morning and was in hurry. He took a very good care of me as a customer.”