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December 2024 by Chris Velez
Terrible customer service. Told them on 2 seperate seperate occasions I didnt want the tire inspection or the "complimentary" inspection because i just had tires and such done to my vehicle. And we all know the complementary service is why they upcharge the hell out of an oil change I used to work at a similar auto shop. But they ignored my wishes for just a oil change, as im leaving states the next day had alot of stuff to do that same day so was in a rusg. Instead of a 10-15 quick lift up and drain. It was the typical 45 minute oil change even though nobody else showed up until 10 minutes after my car was already in the garage and up in the air. They wouldnt get out of the seller mindset and kept trying to sell me something even though i just wanted to pay at the end. Eventually i had to get a little rude and told them to just let me pay i dont want any of this other shit. Tried telling you guys i was in a hurry but you still did all the stuff i didnt want or told you not to do. Finally when i snapped at them they got out of the seller mentality and were apologetic. I get you have a job to do but when you have a customer clearly state 2 times not to do something dont do it.
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December 2024 by Dan Spiroski
Usually good service. Last brake fluid flush they forgot to put my cap back on, I was a bit disgruntled..
Update: received call from assistant manager, offered free service in the future
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December 2024 by Jim Carroll
The guys at Meineke were great. They got my truck in right away and diagnosed the problem and fixed it in an hour! Great service!!!
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December 2024 by Molly McCann
The guy working at the counter was highly knowledgable and very friendly. Explained everything, and found a way to get me in and have all of my work completed that same day. The price was better than I was quoted at the local competitor, too!
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December 2024 by Tanner Harlow
The whole crew was more than helpful and very understanding of my situation and made sure I was safe to get back on the road before I left! 10/10 would recommend!!!
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December 2024 by Iakov Reutov (Jack)
Very professional and very swift turnaround
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November 2024 by Cassandra Erdmann
The team was great! They were down to one tire machine and worked together to get the work done for all of the customers. Very clear communication and polite. Would definitely go again for work on the car.
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November 2024 by Nicholas
Great customer service with a quick turnaround time.
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November 2024 by Jordan Alexie
My mom recently went to this outfit to get an alignment on her van. They told her that she needed new tierod ends and a battery and tried charging her 3000. I was out of town and told her that the tie rods didn't need to be changed and that 3000 was pretty outrageous. She took it to a different shop and they said that the tierods were fine as well as all the other front end parts. The alignment was very reasonable at the other shop. These people seem dishonest to me.
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November 2024 by Sherry Tharp
Awesome service!!!
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November 2024 by Walshmeister 88803
Very good and despite the mostly inexperience of the front desk lady, she did very well at helping me pay and getting me my car back.
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November 2024 by Heather Reader
Brought my car in for all over check.
Focusing on brakes. The tech Michael did an amazing job, communicated with me about everything in my vehicle.
After the free break inspection.
Tech did brakes, brake fluid flush. left and car was making horrible noises. Amy scheduled me in for 7:30am a couple of days later. (ASAP during tire change over season)
Technician Michael went back through my car found that one of the rotors put on in his original work was manufacture error, the rotor was warped.
On an extremely busy day, Michael was willing to drive to the parts store to pick up new rotor.
The only downside , front desk was way behind. Not keeping up. 3 hours. I would take the warranty and great technicians even if front desk is a little tired and behind.
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November 2024 by Bucky Tippett
Had a problem with a brand new tire, bought and installed by another company, and we brought it to Meineke. They said it may take a while. Called us within 10 minutes and had the solution. Awesome customer service. Very friendly staff. We would recommend them to anyone.
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November 2024 by Mikayla Pritchett
There was a mixup with my oil change appointment and they were very accommodating. They fit me in and did my oil change with no problem. Front desk was very helpful and friendly. The tech was respectful and personable, would recommend them for this service!
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November 2024 by tanner hongslo
Super easy to work with, really professional and great service. Just got a set of tires done and I’m bringing 2 more vehicles back!
