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May 2024 by Zack J.
If you go to Master Auto all you're going to get is empty pockets, they are charging $170 an hour which they don't tell you when you drop off your vehicle by the way, I went in there to have three things done one of them being somewhat major my tea case needed split and a weak fixed. I told them it was because of a pinhole rubbing problem inside the t case that happens underneath the pump I told them exactly where it was going to be what the problem was everything the other two things were simply take a court of ATF out of my transmission and put a quart of Lucas oil stabilizer back in, and change my spark plugs and wires. When I dropped off my truck it had three quarters of a tank of gas, and I left them for 12 packs of soda for doing the complete job as a thank you now 2 Days later I get a call saying there's a hole in your TKS and there's nothing we can do about it, and do you realize how thick that Lucas oil stabilizer is his exact words were I am not going to sit here and watch it drain down the tube for 3 hours those were his exact words I'm sure he would have charged me for those 3 hours of sitting around too, so he denied to do that after accepting the job.. FYI you put the Lucas oil stuff next to something warm like in an engine bay and in 10 minutes, guess what it pours out just fine. They then told me I could come and pick up my truck it was ready to go and they had changed the spark plugs and wires. I got down there and he charged me just under $400 and in the end all that $400 got me was a plug in wire change out.. they put down 2.5 hours of Labor time just for the spark plugs and wires, and my truck went from three quarters of tank of gas to a quarter a tank of gas.. so what you guys do use my truck to run to the parts store all day? At $170 an hour none of this should have been an issue none of this should have taken place and I should have been able to go in pay what I was supposed to pay which would have been around 1,200 bucks and drive my truck home happy. Don't come to these guys unless you just need an oil change, battery change, oh and I guess we won't forget about spark plugs hahaha
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March 2024 by Grace Reel
They fix my car fast and they are so nice and helpful. Thank you.
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November 2023 by Repent Hypocrites
Complete liars and Gauging on hrs. Complete Thief's is my personal opinion.
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October 2023 by Alexander Hall
I don’t know how to describe my experience as anything other than incompetent and a complete lack of accountability. They misdiagnosed my truck when I brought it in which led me to break down on the road. They then charged me for the repairs that could’ve been avoided if they’d diagnosed it correctly. I then started leaking fluid out of the part they assured me was in great condition to go back on the truck. They then told me it would be about couple thousand dollars to fix what could’ve been completely avoided if it wasn’t for their incompetence. I brought all this up to them and they had no desire to make it right. Maybe they should stick to alternator swap outs and oil changes. I’ll be taking my vehicle somewhere that deals in good faith.
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October 2023 by Dawn Deiser
Very professional and knowledgeable of my Toyota issues.
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August 2023 by Creative Username
Always helpful, front end are never condescending to me even when I'm a young girl. Honest with prices and explain everything to me in detail. Really appreciate the helpful nature of this place. Wait can be long but is worth it
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August 2023 by Renee Rivas
My 86 Chevy K10 got worked on here. They did an amazing job honest and reliable great work done by great people! Thank you for fixing Betsy...
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July 2023 by Michelle Bayless-Jackson
They are the best!!Great customer service everytime! Good and honest people! And very skilled service technicians/mechanics!
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May 2023 by Tabitha Parson
Changed my alternator as well as my computer (had to wait months for the part but that’s is not on them) very fair and reasonable with pricing. Since they had my car so long I was able to throw my summer tires on there last min and pick it up all ready to roll.Services: Electrical repair
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May 2023 by MaryRuth A Moore
I have gone to Master Auto for almost three years now. They are excellent at diagnostics, great value, excellent customer service. They care about you and your vehicle. Good hearts=quality in every way.They have never talked down to my family or me as a woman. They are always kind & with dignity. I am so thankful for everyone there. Updated 5-17-23.Services: Auto battery replacement
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April 2023 by J eaklor
Love them! Fair, reasonably priced, quick, kind!
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December 2022 by Adrienne Smyth
Positive experience as a new customer.EDITOkay, I apparently already reviewed them 5 but today they've totally saved my bacon. More stars!
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November 2022 by shane goff
They did a very fast and efficient job when they worked on my truckService: General repairs & maintenance
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September 2022 by Brad Pierce
They were weeks out busy, thank you giving me another reference. I wouldn't have known anywhere to go and been without my only commuting vehicle
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July 2022 by Carl Pajak
The best repairs ever. Two cars over four years. Never a complaint, always on time and quoted price. Some wait time due to staffing (lost some help to covid) but coming back, as everyone is.
