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November 2023 by Caleb W.
Jill is always so nice any time I come to this stood and is just a joy to talk to! She always asks if I e found what I'm looking for and points me in the right direction if I can't find something!
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November 2023 by Alec Z.
Called to see if they had a snowblower I was looking for in stock. They checked for me, said they had one left, they transferred me to customer service so I could pay for it over the phone. The worker said she needed her bosses help in order to sell it, she put me on hold while trying to get her boss. When she returned she stated that her boss was on their way. After about 10 minutes she asked if she could call me back when her boss came to help. I said sure gave my name and phone number. After about an hour, I hadn't heard anything back, I called back, was told they had no more snowblowers. Asked for an update on why they sold the snowblower when I was ready to buy it and just waiting on them. Pretty much got no answer, then asked to speak to a manager to see if I could get an actual update. After about 15 minutes of the phone ringing, was picked up then placed on hold for another 10. Just decided to say screw it and hang up.
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April 2023 by Michelle N.
They always try to help when they can. I spend quite a bit of time in here shopping for my business. Staff is always friendly and working quickly to get everyone taken care of
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February 2023 by Kristina W.
After a second attempt to have my dryer properly installed, it still does not provide any heat in the drying cycle. The first crew came and didn't hook up the dryer vent. The second crew came and hooked up the dryer vent but there's no heat in the dryer so it's just blowing air. The best part is, they only deploy service people on Thursday so now I have to wait another seven days to see if they'll actually install it properly this time.
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April 2022 by Haley B.
The employees that currently work there are AWESOME! They are honestly some of the most genuine and helpful employees I've ever seen. They helped with recommendations for picking out a BBQ and even hauled it for me into my vehicle. There was always someone around to assist. I unfortunately missed the names of two of the employees, but Vera was one who went above and beyond. As a cashier, she took the time to explain how to get enrolled for military discount, even after my purchase was over. She was very knowledgeable and kind. Excellent customer service overall, I'm very pleased with my shopping experience!!!
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March 2021 by Nancy Passage
Lowe’s is outstanding. However, 99% of items are made in China or Taiwan...Expect all mail heads to break off after one wack.
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December 2020 by Robert J.
This Lowe's is much better than the Wasilla Home Depot. It is always well stocked, and everyone is very helpful. I go to Lowe's instead of The Home Depot when I'm in Wasilla.
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November 2020 by Beate C.
I feel neglected, I received a less than perfect stove and only asked for some compensation, but no response yet! I didn't pay $629 for a dented stove!
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May 2020 by Al K.
Some are handling the Covid19 thing poorly and some handling it well. Lowe's belongs in the former group. A very frustrating shopping experience all around for Lowe's and me.
