KeyBank
BanksHours:
201 Lucille St, Wasilla AK 99654 Hours
About KeyBank
KeyBank receives consistently positive feedback from its customers, particularly highlighting the exceptional service provided by its staff. Many customers appreciate the personal touch, as employees like Brian, Shine, Anya, and Tammy go above and beyond to assist with banking needs. Shine, the branch manager in Wasilla, is praised for her quick response to a challenging situation involving online banking access for a customer’s brother overseas. The welcoming atmosphere and familiarity foster a sense of community, making customers feel valued and recognized. Additionally, KeyBank is commended for its robust security measures, with customers noting their effectiveness in preventing fraud and theft. New customers have also expressed gratitude for the ease of transactions, especially during difficult circumstances, thanks to the staff’s attentiveness and support. Overall, KeyBank combines the advantages of a national bank with the personal care of local banking, making it a trusted choice for many.
Most Recent Reviews
September 2025
Mister Brian was a pure gentleman, we talk he helped me with my transfer and he gave me his card if i need any help.
Thanks Brian.
November 2023
I moved here from Michigan and didn’t have a clue where to bank. Keybank has been great, when my debit card and ID were stolen, I was afraid I couldn’t get money out. They processed my transaction easily with a couple of questions and because they took the time previously to get to know me. I appreciate you, thank...
read full commentNovember 2019
Gigi in Key bank is wonderful to work with. Professional and kind.
More Comments(15)
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- Wasilla, Alaska