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July 2024 by Jessica Smith
Sable Wolf is absolutely amazing! She has the best attitude and the most incredible customer service anyone could ask for. I have been in the store in person and over the phone and the service provided is top notch! I seriously cannot say enough good about this individual helping an old school individual with new technology! She takes time, doesn't.ake you feel stupid and genuinely cares that you are taken care of!
Thank You Sable!!!
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June 2024 by Hazel May
Um where to start. they do not give full internet access while using their plans, at least for me and my family. We have issues connecting to anything at our “house” and I’m about to tell my mom to stop paying for cricket because they are basically ROBBING her of $150. You’d think we’d at least have a tiny bit of internet but no. Nothing works on a daily basis, especially right after she pays for it. I would at least like to call someone but I can’t even do that. I have a hard time doing anything on my phone without it taking at least 30 minutes to load. They have by far the worst internet quality my mom has ever payed for. MIND you my mom usually picks the $150 internet plan, but still this one is the worst so far. I’d like to not have to wait for my internet to work when it had just been paid or when it was payed but still won’t work, because why and what are you doing with my moms money? Be for real cricket. Stop robbing my mom.
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June 2024 by Kayla Cornejo
I've always had great luck with the Wasilla Cricket, but today exceeded any expectations I may have had. Sable is delightful, knowledgeable, and very helpful! Within 20 minutes she had me set up with a new phone, charger, and headphone bundle that ended up saving me a bunch of money.
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June 2024 by Chris Henderson
Amazing customer service, Branden and sable were super helpful and I was in and out quickly. Plus I'm saving hundreds now compared to at&t
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December 2023 by Tammy Hughes
I was amazed at the speed that she set my phone and the upgrade recommended retrieved photos and data I thought loosed. I am very pleased with the quality of service I received thank you.
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December 2023 by Ostara Wolf
Sable is really good at her job and was showing the quality of the speakers. I bought the biggest one! I was so happy with it I bought a second one!
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November 2023 by Sue B
Sable is always very helpful saves me hours of time. Gv her a 5 star rating
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November 2023 by Audrey Cummins
Sable was very helpful and kind. She helped me save money on my plan too. Very knowledgeable about her job.
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November 2023 by Juanita Hafley
They are very patient and work really she's doing things right, very nice service and sutomer service as well
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November 2023 by Shedragon Schorr
Thank you So Incredibly Much Sable Wolf for helping me buy a better phone than I had thought! Your so knowledgeable, saved the day for me!
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November 2023 by Delores Gillson
Super helpful and excellent service from Sable .
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November 2023 by A.N J.
Worst customer care!!! The cashier insisted that I tell her my password for my email and bank number as well as my social security number to open an account. I walked out. SCAM
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November 2023 by Jerry D.
Nice people
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November 2023 by Michelle B
Great customer service by Brendan when I was looking to switch from AT&T to Cricket while still keeping my phone and number. He answered all of my questions patiently. He’s knowledgeable and very helpful. I’m happy to have Cricket now and have a much lower monthly bill while still having great service. My husband and I also ended up purchasing a wireless hotspot device and going with one of the plans. Brendan also made this transaction go smoothly. While the customer service was excellent, I gave only 4 stars because the first time we were there we waited longer than anyone would like before being attended. There was one customer ahead of us and only one person working the counter. I guess it was just perfect timing for us to be there and for the other employee to be on break. Other than this minor issue, I would still highly recommend Cricket Wireless and this location in Wasilla.
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October 2023 by Sabriela
Saved 2/3 of my bill switching from att and have the same coverage, the employees there are really good and helpful with helping me get the right phone for me
