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April 2024 by Zer0Limits
I had high hopes for this place but was quickly let down. I had work done on two of my vehicles. One I had an oil leak that was dripping and shorting out my O2 sensor. They changed the oil, changed the O2 sensor, changed the valve cover gaskets. The leak never went away and they told me multiple times it was gone. I looked and it was still there clear as day and smoking on the exhaust/cat. The other thing I noticed was the entire underside of my vehicle was covered in oil. They forgot to tighten the plug on the oil pan and it was leaking everywhere covering everything in oil. I called to tell them and they said "oh that couldn't have been us" and got defensive. (Like I did it....). So I tightened it and added oil so it was good.....
They told me they specialized in my vehicle. Needless to say the original problem finally got fixed by a different shop. The valve cover was heavily warped and needed replaced. The new shop said they don't now how this wasn't noticed because it was very apparent. They also left oily boot prints on my front bumper where they stood on my front bumper to look under the hood.
The inside smelled like alcohol and weed when I went back there to look at some things they wanted me to in the shop. One of the mechanics breath while he spoke smelled like alcohol. I won't ever bring my vehicle here again.
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February 2024 by AK Daddio
Great guys, they do a great job at a fair price, with quick turn around.
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January 2024 by Critina M.
I've been using A&E Automotive for several years!! Through out they have always done a rock solid job for my families vehicle repair needs! Quality work, Quality service, reasonable rates!! Call A&E Automotive and ask for James or Vance! Tell them Critina sent you!
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December 2023 by buggs thump
Vance and Scott were just fabulous. So nice and explained everything about the alternator. We will be doing business with now.
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November 2023 by Tim R
Vance and crew took great care to put a new transmission in our car and had it back to us as quickly as could be expected. Thanks guys.
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November 2023 by Crystal Howard
Y'all! A&E Automotive.Hands down my best experience. My car was running rough. I am the queen at running cars into the ground.Anyway, they got me in pretty quickly, had all the problems diagnosed and fixed in record time. Prices were super fair, communication was awesome. I can't say enough good.⭐️⭐️⭐️⭐️⭐️Service: General repairs & maintenance
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August 2023 by Judy Bryan
A&E has gone above and beyond! My daughters car has an electrical issue that was fixed and then reoccured. Vance drove to her location and performed a temporary fix so she could get home, and they'll get her back in to fix it. These guys are rock stars!
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August 2023 by Kelly Malidore
Our family has used A&E Automotive for many years. They have always done a great job on both our personal vehicles and our business vehicles.
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July 2023 by M Von Holle
Great customer service over the phone and in person. Real good people doing real good work!
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June 2023 by Jobear Kinney
There friendly people
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June 2023 by Michelle Pylant
Best automotive repair shop in Alaska! They are trustworthy, friendly, & reliable! As a woman with bad experiences with previous mechanics, I highly recommend A&E Automotive!
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March 2023 by Tina Velasquez
Called to ask a simple question and was spoke to rudely and then hung up on
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March 2023 by Mary Mezzano
The owner and staff are super friendly and efficient without breaking the bank! Best in the valley, for sure!
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March 2023 by Murphy “Ginj” Mahan
Can't even begin to express how grateful and pleased I am with the work they did for me on my 2008 Nissan Pathfinder. Had purchased a Lemon from a Locally know Used Dealership and was pretty much up s*** creek without a paddle... A&E took my emails and calls and even though they said they usually try nkt to work on Imports they were willing to help still.Took them maybe 2days to fix what another shop said they had fixed after 3 different visits to that other shop. It also then became evident the other shop never actually looked nor listened to my concerns or suggestions on what may be wrong after they had failed twice.Can't begin to even say how much people need to use and support this shop!!! These guys will make sure you leave happy and with you in your vehicle running properly.Service: General repairs & maintenance
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March 2023 by Elyssa Watford
Was overheating on my way to Fairbanks and they made time to get me in that day and take a look. Ended up needing to order some parts but they got me back on the road just as soon as they could. Customer service is fantastic and they were more than generous with the price. Would go back in a heartbeat if in the valley and would recommend to anyone needing honest, affordable work done. One of the best mechanics I’ve ever worked with.
