I'm living in my camper van up here for the summer and was having a hard time because over the course of a week I had 4 different service warnings going off, my wheels were screeching and my brakes weren't working right. But, all mechanics were booked up for a month. I was afraid of waiting due to safety reasons, and also because I had just learned I might lose my job and didn't want the issues to get worse and mean a bigger bill when I could finally do repairs.
Damion helped with everything. I was having a hard day and he made it so much better. He talked me through the issues I was having, helped me figure out it was a brakes issue, helped me figure out how to tell the mechanics what was going on (I realized I hadn't asked previous mechanics for the right services, so places that could have helped me thought they couldn't), and helped me figure out what mechanics I should call locally.
I had never walked into an O'Reilly's before, I actually usually went to one of their competitors, but they've just won my money for any parts I need in the future.
I also found out I will likely keep my job. I can't say for sure that talking to Damion is the reason I got my job back - I'm just saying I was losing my job when I walked in and talked to him, and here I am a couple days later and I just heard I got it back ?.”
“Had to get a cashier/attendant to come out and read my check engine codes and to test my battery and alternator and they were more than happy to do so and then they will print out your engine diagnosis afterwards.”
“TL;DR Damion is great.
I'm living in my camper van up here for the summer and was having a hard time because over the course of a week I had 4 different service warnings going off, my wheels were screeching and my brakes weren't working right. But, all mechanics were booked up for a month. I was afraid of waiting due to safety reasons, and also because I had just learned I might lose my job and didn't want the issues to get worse and mean a bigger bill when I could finally do repairs.
Damion helped with everything. I was having a hard day and he made it so much better. He talked me through the issues I was having, helped me figure out it was a brakes issue, helped me figure out how to tell the mechanics what was going on (I realized I hadn't asked previous mechanics for the right services, so places that could have helped me thought they couldn't), and helped me figure out what mechanics I should call locally.
I had never walked into an O'Reilly's before, I actually usually went to one of their competitors, but they've just won my money for any parts I need in the future.
I also found out I will likely keep my job. I can't say for sure that talking to Damion is the reason I got my job back - I'm just saying I was losing my job when I walked in and talked to him, and here I am a couple days later and I just heard I got it back ?.”